Job Description Job Purpose To optimize the success of ICE Mortgage Technology’s sales teams by managing sales reporting, projections, and processes. As a Sales Operations Manager you will be responsible for providing broad operational day-to-day support to our sales teams. You will create reports for Account Executives and Sales Managers/Enterprise Sales. You will assist in improving the reliability of sales forecasts and sales effectiveness. This role will own the sales forecast and will be responsible for building processes that will aid with improving its accuracy. Responsibilities Assists with data migration initiatives Identifies process improvements within the sales organization and develops solutions Manages resolution of identified CRM issues Researching and analyzing data to create sales forecasts Creating and managing automation tools to increase sales process efficiency Implementing and managing CRM tools to maximize opportunities and customer relationships Knowledge and Experience Minimum 3 years’ experience in sales operations, business development, or data analysis. Bachelor's degree required; technical or business-related field preferred. Other work/general skills: Must be experienced as a Tableau creator Advanced Excel skills Advanced analytical and problem-solving skills to identify opportunities for sales process improvements and develop and implement new strategies Financial skills and business acumen to understand sales profitability and opportunities Technology skills to utilize CRM and database software tools in daily tasks Research and reporting skills to analyze sales data and consumer trends to create sales forecasts Schedule This role offers work from home flexibility of one day per week.