Acute Care Technology
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won’t just have a job. You'll have a career—and a purpose.
Join our team. It’s a great time to be a part of ZOLL!
Job Type
Remote
Job Summary
Manager of ACT EMS Sales Support team.
Essential Functions
Manage, mentor, & coach EMS Sales Support TeamLead the team of 4 Sales Support Representatives (SSR) to grow revenue alongside the EMS teamWork with leadership to define expectations and performance objectives for the SSR’sDeliver goals and set expectations with your team. Monitor performance and give feedback to direct reports and own the results of the teamCoach and develop direct reports, enabling them to be successful in their roles and groom them for future sales rolesSet up training and mentoring to grow teamCreate culture of success that consistently delivers against objectives and delights customersCommunicate and incent to drive performance (in line with incentive structure)Define and optimize customer journey through selling the use of ZOLL’s entire EMS portfolioGain leads fro TMs to follow up with by cold calling EMS customersSell Consumables and accessories to existing and new ZOLL customers as well as exploring new opportunities with competitive accountsIncrease consumable market shareIncrease software and solutions market shareWork with customers to optimze their ZOLL portfolio of products for the best possible clinical and operational outcomesCreate standard presentation materials to report on team performance and customer sentimentIdentify opportunities for continuous improvementFind ways for SSRs to deeply understand our customers’ objectives and become a trusted right-hand advisorDetermine how to define, drive, and demonstrate the value (ROI) deliveredDrive alignment with Renewals & Expansion of SalesHandoff leads and opportunities to TMs when SSR uncovers during the course of SSR business.Work with Sales to determine SSR involvement during sales cycleSupport TMs in sales efforts as requestedLead cross-functionally to drive customer success
Required/Preferred Education and Experience
Bachelor's degree preferred1-3 years managing account managers or similar role in EMS or medical industry required
Knowledge, Skills and Abilities
Good Leadership skillsStrategic planning abilityBasic computer skillsKnowledge of ZOLL and competitive positioning strategies
The base salary range for this position is $80K-$100K annually. Final compensation will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and location.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Standing - OccasionallyWalking - OccasionallySitting - ConstantlyTalking - OccasionallyHearing - OccasionallyRepetitive Motions - Frequently
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.