Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. • Provides direction and manages oversight for the entire production area, including execution of disaster recovery procedures. • Responsible for production capacity planning and efficiency improvements, including labor and production supply costs, in order to achieve P&L requirements. • Prioritizes critical jobs to ensure client delivery dates are met. • Responsible for the creation, documentation and implementation of standard operating procudures and maintenance of production quality standards. • Manages and monitors dashboards, KPIs and SLAs. • Conducts performance appraisals and any needed disciplinary actions. • Participates in client meetings to support existing business and future opportunities. • Leads interactions with vendors to ensure production specifications and requirements are met. • Collaborates and partners with Client Services team to manage client requests and provide status. • Provides support for content development and costing in proposals. • Responsible for safe work environment. • Responsible for a all company assets including fleet vehicles and equipment of high value. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol.pdf) . _At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._