Austin, Texas
8 days ago
Manager, Software Development

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

What you need to know about the role-
As a member of engineering team, you will be responsible for the development and delivery of the applications and services and work closely with product, design, and analytics. We're looking for talented, motivated and detail-oriented technologists with a passion for building robust systems at scale. We value collaboration, communication, and a passion for achieving engineering and product excellence.

Meet our team-
The Post Purchase team is responsible for making PayPal the go-to destination for post purchase management activities across all platforms. It drives the selection rate of PayPal by providing consumers with a single place in our app for consistent experiences such as receipts, package tracking, notifications and refunds. We also provide flexible integration methods to make it easy for merchants to leverage this channel to decrease post purchase servicing costs and increase sales.​

Job Description:

Your way to impact-

As an Engineering Manager at PayPal, you will provide leadership for your development teams in all phases of our development lifecycle. In this role, you will be responsible for shaping the future of Post Purchase experience. This will be accomplished through technical leadership, managing deliverables, and collaborating across teams and functions. You will use your leadership experience to foster the growth of your team members, improve operations, and cultivate a culture of engineering excellence. 

Your day to day-

Provide technical leadership and guidance to teams of software engineers, fostering a culture of collaboration, innovation, and continuous improvement.  

Establish outcomes and key results (OKRs) and successfully deliver them. Drive improvements in key performance indicators (KPIs).  

Increase the productivity and velocity of delivery teams 

Develop, plan, and execute engineering roadmaps that bring value and quality to our customers.  

Collaborate and coordinate across teams and functions to ensure technical, product, and business objectives are met.  

Instill end-to-end ownership of products, projects, features, modules, and services that you and your team deliver in all phases of the software development lifecycle.  

What you need to bring- 

Experience in designing, implementing and maintaining high performance, high availability, large-scale data platforms 

Excellent communication skills and ability to grasp and convey complex product requirements or technical concepts 

Ability to work in a fast paced, agile development environment 

Ability to partner with business units, product management, program management and cross-functional teams to deliver business results with agility and high quality 

Experience building and managing highly effective engineering teams, conducting performance reviews, making compensation decisions and recruiting talent 

Excellent time management skills and ability to work on concurrent assignments with different priorities 

Proven results-oriented person with focus on customer experience and delivering quality products 

5+ years of experience in managing and growing engineering teams (2+) that are responsible for large scale & high-volume platforms 

Solid knowledge of algorithms and design patterns 

Strong Agile skills and proven track record for product delivery 

Entrepreneurial drive, demonstrated ability to achieve stretch goals in an innovative and fast paced environment 

Demonstrated development team building and people management skills 

Excellent written and verbal communication skills 

Flexibility and an ability to work in a matrixed and dynamic environment 

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply  

Preferred Qualification:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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