Hartford, CT, USA
21 hours ago
Manager, Strategic Initiatives - Digital Enablement
Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job CategoryTechnology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$96,400.00 - $159,100.00

Target Openings1

What Is the Opportunity?The Strategic Initiatives Manager is an exciting opportunity to be a part of the Technology & Operations Transformation Office that is at the center of building best practices that drive consistency and scale across our technology organizations. This role is responsible for supporting the office of Digital Enablement ranging from strategy to execution with a focus on scalable best practices that deliver exceptional experiences. Additionally, this role will support Digital Enablement’s portfolio and reporting, coordinate Value Stream Operating Reviews (VSORs), and Objectives & Key Results (OKRs), promoting transparency across the portfolio and enabling timely, data-driven decisions.

We’re looking for a self-starter who is collaborative, works well in ambiguous situations, enjoys strategic problem solving, and has strong executive presence.What Will You Do?

This dynamic role will have accountabilities for:

Support the building and maintaining of strong relationships with Digital Enablement leaders and other key stakeholders such as Human Resources, Finance, and Enterprise Chapters to support strategic initiatives and ensure cohesive execution.Manage and enhance Digital Enablement’s Portfolio Reporting in partnership with our Technology & Operations Portfolio & Reporting Lead.Lead, coordinate and activate Value Stream Operating Reviews (VSORs), which includes managing monthly reports and VSOR meetings to discuss key updates, risks, and action items, ensuring alignment and risk awareness across Value Streams.Coordinate the refinement, publication, and review of Objectives & Key Results (OKRs), ensuring their visibility is integrated logically and synergistically into strategic initiatives reporting.Develop engaging visualizations to present complex data clearly and concisely, facilitating executive-level understanding and decision-making.Craft and deliver impactful presentations and communications that convey strategic recommendations, current and future states, and gap analyses for internal and external engagements.Contribute to the development and implementation of practices to enhance organizational operations, driving continuous improvement and optimization.May support leadership and extended leadership meeting preparation, content development and presenting (topic dependent).Support strategic projects to assist with scaled implementation.What Will Our Ideal Candidate Have?Ability to effectively communicate and partner with executives and senior leadership.Experience serving as a trusted partner in a technology organization, including managing confidential details.Strong oral and written communication skills, including development of presentations and proposals.Background in strategic planning, business development, and operational excellence.Strategic thinking and experience in supporting large initiatives.Facilitation skills, with the ability to bring together the right people for meaningful discussions toward data-driven decision making.Experience working with unstructured information to build strategic approaches.A comprehensive understanding of core Agile processes and practicesPossesses a passion for technology and an understanding of strategic products and platforms, along with how they support and enhance enterprise capabilities.Analytical and problem-solving skills.Proficiency in PowerPoint and Excel (v-lookups, pivot tables).Relevant certifications preferred (e.g., Agile (CSM or PO), Project Management (PMP), Change Management (PROSCI) or Lean Sigma Black Belt).

What is a Must Have?Bachelors degree.5 years business experience.

What Is in It for You?Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results. 

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.


If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.


Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

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