**Job Description** **Job Summary:** The Supervision Governance and Reporting team is responsible for ongoing risk mitigation through the identification of opportunities for change or improvement within the control environment, and the promotion of transparency and accountability through the management of formal governance routines, issues & exam management and ongoing reporting. The manager position, supporting the Supervision Business Unit Risk Manager (BURM), will focus on issues management activities, the control inventory, and ensuring compliance with enterprise risk management standards and processes. Under limited supervision, the manager will utilize extensive knowledge and skills obtained through education, experience, specialized training or certification to manage issues from identification to closure, maintain oversight of the controls inventory, and support overall risk mitigation efforts within the department. This role will coordinate and collaborate with key associates within Supervision and other risk functions in order to complete projects and tasks. The role requires evaluation, originality and ingenuity to make complex decisions. Resolves or recommends solutions to complex problems. Leads defined work or projects of significant scope, complexity, and impact. Escalates to and partners with the BURM for highly sensitive or complex issues. May be assigned other tasks, as needed. **Essential Duties and Responsibilities:** + Oversees issues and action plans owned by PCG Supervision from identification to closure to ensure transparency, accountability and resolution. + Interfaces with associates of varying levels of seniority to document and manage issues. + Collaborates with Internal Audit, Compliance, Regulatory Exams and Inquiries Management Compliance and Risk Management for issues and action plans identified by sources outside of PCG Supervision. + Evaluates existing and new controls with a focus on risk rating, control effectiveness, and sustainability. + Administers various enterprise risk management BURM processes which may involve records management, business continuity management, supplier risk management, and model risk management. + Leads various governance routines and special projects within PCG Supervision. + Provides critical challenge as part of the supervision governance process. + Prepares and delivers written and oral presentations to business units. + Monitors and stays up to date with financial services regulations and applies them accordingly. + Performs other duties and responsibilities as assigned. **Knowledge, Skills, and Abilities:** Knowledge of: + Strong foundation in supervisory concepts, practices and procedures used in the securities industry, financial markets and financial products. + Risk management concepts in the financial services industry including issues management, root cause analysis, control risk rating, supplier risk management, business continuity planning, model risk management, and records management. + Rules and regulations of the Securities Exchange Commission (SEC); Financial Industry Regulatory Authority (FINRA); and state securities regulatory agencies sufficient to perform the functions of this job. + Reporting tools and effective presentation of management information. + Human resource management principles and practices Skill in: + Critical thinking and decision-making, involving the interpretation of regulatory rules and compliance policies. + Detail orientated to ensure information is clear, concise and accurate. + Excellent organizational skills and ability to multi-task. + Excellent writing and presentation skills. + Operating standard office equipment. + Preparing and delivering presentations. + Utilizing business-appropriate phone manners. Ability to: + Provide training, coaching, and mentoring for others. + Work independently with minimal direct supervision as well as collaboratively within a team environment. + Partner with other functional areas to accomplish objectives. + Attend to detail while maintaining a big picture orientation. + Interpret and apply securities and/or banking regulations and identify and recommend changes as appropriate. + Work under pressure on multiple tasks concurrently and meet deadlines. + Maintain confidentiality. + Use appropriate interpersonal styles and communicate effectively and professionally, both orally and in writing, with all organizational levels. + Establish and maintain effective working relationships at all levels of the organization. + Provide a high level of professionalism and customer service. + Facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed. **Education** Bachelor’s **Work Experience** General Experience - 6 to 10 years **Certifications** Other License Not Listed - Other **Travel** Less than 25% **Workstyle** Hybrid At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. \#LI-AF1