Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.As a Manager, Systems Software Engineering working onsite in India , Hyderabad, you’ll be a part of bringing humanity to business. #experienceTTEC

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Job Summary:
We are seeking a highly skilled and experienced Manager of IT to lead the enhancement and support of our Oracle E-Business Suite (EBS) HRMS system. The ideal candidate will have a strong technical background, exceptional people management skills, and a proven track record in process design and organizational management.

During a Typical Day, You’ll

·Lead the enhancement and support of the Oracle EBS HRMS system, ensuring optimal performance and alignment with business objectives.

·Manage a team of IT professionals, providing guidance, mentorship, and performance evaluations.

·Collaborate with cross-functional teams to identify and implement process improvements and system enhancements.

·Develop and maintain metrics to measure the effectiveness and efficiency of the EBS HRMS system and related processes.

·Oversee the design, development, and deployment of new functionalities and modules within the Oracle EBS HRMS system.

·Ensure compliance with industry standards and best practices in IT management and HRMS support.

·Manage vendor relationships and coordinate with external partners for system upgrades and support.

·Develop and implement training programs for end-users to maximize the utilization of the HRMS system.

What You Bring to the Role

·Bachelor’s degree in Computer Science, Information Technology, or a related field. A Master’s degree is preferred.

·Minimum of 10 years of experience in IT, with at least 5 years in a managerial role overseeing Oracle EBS HRMS systems.

·Strong technical skills in Oracle EBS modules, including Core HR, Payroll and Benefits.

·Proven experience in people management, with the ability to lead and motivate a diverse team.

·Excellent organizational and process design skills, with a focus on continuous improvement.

·Strong analytical and problem-solving abilities, with a data-driven approach to decision[1]making.

·Experience in developing and tracking key performance indicators (KPIs) and metrics.

·Relevant certifications such as Oracle Certified Professional (OCP), Project Management Professional (PMP), or ITIL certification are highly desirable.

What You Can Expect

·Supportive of your career and professional development

·An inclusive culture and community minded organization where giving back is encouraged

·A global team of curious lifelong learners guided by our company values

·Ask us about our paid time off (PTO) and wellness and healthcare benefits

·And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Onsite

Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.