London, Jersey
14 hours ago
Manager, Tax Operations & Reporting (FATCA / CRS / QI ) - London or Jersey

Job Summary

Job Description

What is the opportunity?

The role of Manager, Tax Operations and Reporting is responsible for providing technical support and maintenance of procedures, controls, and systems to ensure the business meets its FATCA/CRS/QI regulatory obligations as well as ongoing governance of regulatory FATCA, CRS & QI control frameworks.

What will you do?

Provide technical review of FATCA/CRS/QI documentation provided by clients and investors as part of Onboarding and Client Lifecycle.

Respond to queries from client facing professionals, product specialists and other business teams on FATCA/CRS & QI related queries in line with any internally agreed timelines.

Support annual FATCA/CRS/QI reporting cycle liaising with stakeholders to ensure accurate and on-time filing of returns.

Identify and escalate emerging issues and risks through the agreed isssue management framework.

Review and maintenance of team procedures and ensuring these are kept updated and in line with Enterprise FATCA/CRS/QI policy and any local tax authority requirements.

Involvement in user acceptance testing of system enhancements and upgrade releases.

Support with annual client outreach and business processes related to the collection of data from clients required to ensure accurate tax reporting.

Assist with developing training materials and providing training to various stakeholders within the business.

Provide support to team members with reviewing queries arising within the business working with individuals to develop their knowledge.

Review existing team processes and controls and identify improvement opportunities.

Supports the resolution of issues that arise from client queries or complaints.

What do you need to succeed?

Must-have

Technical tax background.

Ability to interpret tax regulations and apply in operational context.

Strong interpersonal skills preferably with client service experience

Able to communicate effectively and adapt style to audience.

Critical thinker not afraid to challenge status quo.

Nice-to-have

Technical tax background preferably with FATCA/CRS/QI expertise.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders who support your development through coaching and managing opportunities.

Opportunities to work with the best in the field.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

Flexible working options fully supported.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

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Job Skills

Additional Job Details

Address:

100 BISHOPSGATE:LONDON

City:

London

Country:

United Kingdom

Work hours/week:

35

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-13

Application Deadline:

2025-02-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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