We are hiring a Manager, Technical Instructional Designers. The Technical Instructional Design team is responsible for designing and developing new, engaging, and effective learning solutions and instructional experiences for GitLab customers, partners, and/or sales & customer success professionals that help these audiences achieve desired learning outcomes.

What you'll do Lead and develop a team of Technical Instructional Designers through effective hiring, onboarding, and performance management Develop and execute the strategic vision for technical learning content across GitLab's product portfolio Establish and maintain instructional design standards, best practices, and quality metrics Drive the adoption of innovative learning technologies and methodologies Manage resource allocation and project prioritization across multiple concurrent initiatives Own the team's quarterly OKRs and ensure alignment with company objectives Build relationships with key stakeholders across the organization Review and approve learning content, providing constructive feedback to improve quality Drive continuous improvement in content development processes and methodologies What you'll bring Deep understanding of instructional design principles, adult learning theory, and educational technology Strong knowledge of learning management systems (LMS) and content development tools Experience with data analysis and reporting for learning metrics Proven track record of building and leading high-performing instructional design teams Strong project management skills with the ability to manage multiple concurrent initiatives Experience in budget planning and resource allocation Excellent stakeholder management and communication skills Ability to translate business objectives into effective learning strategies

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.