Responsibilities:
Provide leadership for collegiate season ticket retention, new ticket sales and service initiatives
Oversee sales efforts involving season tickets, partial plans, and group tickets
Responsible for the recruiting, hiring and professional development of ticket sales staff
Provide ongoing training, coaching and mentoring for ticket sales staff
Participate in regular staff meetings and facilitating discussion and sharing of ideas related to growing ticket sales revenue
Develop and maintain a personal client base of ticket sales prospects and customers
Support in the creation of the annual Ticket Sales business plan and budget in concert with ap-propriate staff and senior management that encompasses the sales and retention of all of our various ticket buying customers
Effectively manage various group assets / experiences in order to maximize group ticket sales at all home games
Prepare timely and accurate sales reports that monitor the progress of the ticket sales team both individually and collectively and ensures that we maintain proper sales pacing to meet the goals set forth
Work with members of senior management team to manage relationships with outside vendors and corporate partners related to the sale of group tickets and party suite rentals
Work closely with university athletic department marketing staff on ticket sales promotions as it relates to driving ticket sales revenue
Work closely with national Data Analytics team on CRM / Database initiatives including data col-lection, analytics and marketing directly related to generating incremental ticket sales revenue
Qualifications
Superior communication skills, collaborative with strong leadership and interpersonal skills
Results oriented leader with proven ability to motivate people and maximize revenue production
Proven track record in ticket sales – in terms of both personal accomplishments and leading successful sales teams
Must be enthusiastic, creative and able to think both strategically and tactically
Ability to work in a dynamic, high paced environment
Ability to handle multiple tasks at one time
Highest level of personal and professional integrity and ethics
Strong customer service skills
Demonstrated proficiency in Microsoft Office Suite
Experience working with Paciolan or Ticketmaster/Archtics ticketing systems preferred
Experience working with CRM systems such as ACT, Salesforce.com, SSB, Microsoft CRM, Conquer, Outreach etc
Willingness and ability to work long hours, including holidays and weekends as required
2+ years of experience working in sales with collegiate and/or professional sports team
Bachelor’s Degree in Sports Administration or business field preferred
Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability.
Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.