About the RoleThe Manager, Visual Merchandising (VMM) plays a key role in driving the overall Gap Inc. franchise and wholesale business in India, working closely with Gap global cross-functional regional teams and collaborating with key franchise partners, including Reliance. India is a fast-growing market globally with multi-channels and formats, and this role is pivotal in sustaining financial performance, supporting the Gap brand grow beyond its 50 standalone stores and 200 shop-in-shops.

As a brand guardian, you will be focused on leading local store experience strategies and campaigns for Pan-India, whilst maintaining global alignment with the US brand. This role is office-based with no direct reports, however, the VMM is responsible for coaching the franchise partner and sub-partners to deliver locally relevant Visual Merchandising (VM) plans that meet global brand standards, applying strategic commercial tactics that drive in-season product performance and financial goals across all retail channels.

We’re looking for a driven and experienced professional a proven track record in managing the full seasonal product lifecycle from planning to launch and strong business acumen. You’ll bring deep expertise in multi-store and regional rollouts, champion local adoption of India-exclusive products, and contribute to store design and new store openings. If you’re an agile, organised problem-solver who thrives in a fast-paced environment and excels at balancing multiple priorities with precision and energy, we’d love to have you on our team.What You'll Do

Manage all Gap VM responsibilities in India, driving brand relevance and revenue across multi-channel and format partners

Define and deliver annual and seasonal VM strategies to fuel regional business growth objectives and support cross-functional strategic alignment

Provide seasonal VM direction to franchise partners such as Reliance and their sub-partners to support seasonal launches across all channels, using window mock-ups, floor plans and in store marketing/signage investment strategies to drive local brand resonance

Influence franchise partner in-season management actions, by providing visual solutions to improve financial and KPI performance

Analyse KPI goals, assess how top stores are performing to targets, and collaborate with other departments to put commercial plans in place to achieve and improve long-term results in areas of need

Validate, develop and launch new stores which meet product, financial and operational requirements, in partnership with Business/Commercial and Store Design teams

Support the Senior Manager, Visual Merchandising by delivering organisational service level and project work, in line with Gap Inc. strategic priorities and LRP

Partner closely and effectively with key internal stakeholders and Gap Inc. cross-functional peers: Marketing, Creative, Commercial, Store Design, Learning & Development, Product and Planning

Build effective partnerships with multiple external franchise business partners, to influence strategic decision-making and execution, driving local campaigns that are in line with the global brand purpose and vision

Who You Are

Extensive VM experience in a corporate setting (8+ years), with the ability to make strategic and planning decisions to drive maximum return on investment

Operation within multi-channel (free-standing stores, shop-in-shop, wholesale) and format (family/combo, adults only, children only, outlet) environments

Solid knowledge of international retail landscape, customer mindset and market sensitivities, with proven evidence of tailoring VM strategies to meet local customer needs

Experience of working within a franchise/international structure and strong business acumen is essential. The role demands solid understanding of how functional practices and procedures integrate with and impact matrix functions and overall business goals

Intermediate proficiency in design and layout software such as Adobe Creative Suite, CorelDRAW or equivalent

Ability to effectively influence and motivate at all levels of the organization, both internally and externally, with excellent communication and presentation skills

Detail oriented with proven accuracy through self-motivation, accountability and strong entrepreneurial mindset

A “can-do” attitude, strong collaborator and excels in building relationships as part of an extended cross-functional, remote team

Excellent project management, planning & organizational skills with an ability to manage competing priorities effectively

Fluent in both English and Hindi is essential

Availability for regular domestic travel and occasional international assignments