The Consumer Group (CG) Digital Help Experiences and Capabilities team is looking for a Senior Manager, AI Content & Knowledge Services to deliver next-gen AI-first content experiences across all products in our Consumer Ecosystem. In this role, you will spearhead the evolution of our content services to an AI-driven model, revolutionizing how we create, manage, and deliver information to our customers and experts. You will lead a team of design technologists and content designers, empowering them to leverage AI and embrace new ways of working to achieve exceptional customer experience and operational efficiency.

If you're a leader who thrives on challenge, possesses a deep understanding of AI, and is passionate about transforming content experiences, we encourage you to apply. Join us in shaping the next generation of AI-first customer success