Join the Intuit Customer Success team as a Manager 2 to build and lead a dynamic team of people leaders who are transforming our product support experience for our growing Intuit Enterprise Suite Mid-Market customers.

The Enterprise Suite is a key area of strategic growth for Intuit, and the product support team is at the heart of that transformation. This team is focused on delivering best-in-class service to this crucial customer segment. As a Manager 2, you will be a pivotal leader, managing a group of front-line managers and ensuring we deliver a high-touch, consultative support experience that helps our customers solve complex business challenges and achieve their goals.

We are a customer-obsessed organization that solves for customer pain through data-driven insights and an innovative mindset. Your leadership will be crucial in building a team that not only delivers on the promise of the Intuit platform but also establishes a new standard for service excellence that is a key differentiator in the marketplace.

In this role, you will be a key people leader for the Enterprise Suite product support team. You'll be accountable for managing and coaching a group of Manager 1 leaders and their teams, fostering a culture of ownership, collaboration, and continuous improvement. You will be at the center of delivering a world-class support experience while creating an environment that empowers our experts to do the best work of their lives.

You will be responsible for defining and executing operational strategies, ensuring the team meets performance targets, and working cross-functionally to advocate for the needs of our enterprise customers. You will have a unique opportunity to shape the future of our support model, drive significant business outcomes, and directly contribute to Intuit's strategic growth.