Intuit’s Expert Network Real Time Operations team is looking for a Senior Manager who is passionate about the customer experience, who thinks/acts cross functionally, and who will elevate our AI-powered digital and human expertise. The ideal candidate will possess both an optimization background that enables them to manage the near term horizon, and a demonstrated ability to solve business problems and influence strategic decisions using data storytelling. The successful candidate will drive strategy, execution and insights for AI native experiences across the development lifecycle and use data, strategic thinking and advanced scientific methods including predictive modeling to enable data-backed decision making for Intuit at scale.

The successful candidate will partner with Product Management, Product Development, Service Delivery, Partner Management, Capacity Planning and Resource Operations teams.