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Job DescriptionWe are seeking an experienced and results-driven Program Manager to serve as the vital link between engineering teams and technicians, ensuring accurate and efficient translation of technical instructions from English to Thai. This position is critical to optimizing operations, reducing errors, and enhancing productivity by bridging language and technical knowledge gaps in a fast-paced, precision-driven environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Translation & Interpretation Excellence:Accurately translate engineering instructions, operational procedures, and technical documents from English to Thai, ensuring clarity and precision.Facilitate real-time interpretation during cross-functional meetings, training sessions, and on-site interactions, enabling seamless understanding between engineers, technicians and engineering operators.Execution Alignment:Act as the primary point of contact for translating engineering requirements into actionable steps for technicians.Provide on-the-ground support to ensure technicians fully comprehend instructions and execute tasks as intended.Project Oversight:Collaborate with engineering and operations teams to develop clear schedules and milestones for technical implementations.Monitor technician performance and adherence to instructions, ensuring alignment with engineering objectives.Risk Mitigation:Identify potential communication gaps or misunderstandings that could lead to operational risks, proactively addressing them with appropriate solutions.Ensure technicians are equipped with the necessary information and support to meet project goals effectively.Continuous Improvement:Analyze recurring communication challenges and recommend process improvements to enhance overall efficiency.Provide feedback to engineering teams to refine instructional approaches and documentation.Qualifications
REQUIRED:
Bachelor’s degree in Engineering, Technical Management, or a related field (or equivalent experience).PREFERRED:
Proven expertise in technical translation or interpretation with fluency in English and Thai.Strong understanding of engineering concepts, technical schematics, and operational workflows.Demonstrated ability to manage complex projects and drive cross-functional alignment.SKILLS:
Proficient in project management tools and reporting systems, with a focus on measurable outcomes.Experience in manufacturing, production, or engineering-intensive environments is highly preferred.Additional InformationWestern Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.