Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, WD_BLACK™, and SanDisk® Professional brands.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

We are seeking an experienced and results-driven Program Manager to serve as the vital link between engineering teams and technicians, ensuring accurate and efficient translation of technical instructions from English to Thai. This position is critical to optimizing operations, reducing errors, and enhancing productivity by bridging language and technical knowledge gaps in a fast-paced, precision-driven environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Translation & Interpretation Excellence:Accurately translate engineering instructions, operational procedures, and technical documents from English to Thai, ensuring clarity and precision.Facilitate real-time interpretation during cross-functional meetings, training sessions, and on-site interactions, enabling seamless understanding between engineers, technicians and engineering operators.Execution Alignment:Act as the primary point of contact for translating engineering requirements into actionable steps for technicians.Provide on-the-ground support to ensure technicians fully comprehend instructions and execute tasks as intended.Project Oversight:Collaborate with engineering and operations teams to develop clear schedules and milestones for technical implementations.Monitor technician performance and adherence to instructions, ensuring alignment with engineering objectives.Risk Mitigation:Identify potential communication gaps or misunderstandings that could lead to operational risks, proactively addressing them with appropriate solutions.Ensure technicians are equipped with the necessary information and support to meet project goals effectively.Continuous Improvement:Analyze recurring communication challenges and recommend process improvements to enhance overall efficiency.Provide feedback to engineering teams to refine instructional approaches and documentation.

 

Qualifications

REQUIRED: 

Bachelor’s degree in Engineering, Technical Management, or a related field (or equivalent experience).

PREFERRED:

Proven expertise in technical translation or interpretation with fluency in English and Thai.Strong understanding of engineering concepts, technical schematics, and operational workflows.Demonstrated ability to manage complex projects and drive cross-functional alignment.

SKILLS:

Proficient in project management tools and reporting systems, with a focus on measurable outcomes.Experience in manufacturing, production, or engineering-intensive environments is highly preferred.

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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