Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Share your vision and inspire others by working with Sodexo Healthcare!
The Manager 3, Regional Operations Support (ROSI) position will support positions based in Chicago, IL and be willing to travel anywhere in North America depending on the business need. This leader will be responsible for a dynamic group of employees supporting patient food service and retail.
Incentives Reimbursement of travel fees What You'll Do create and deliver innovative and enriching cafe experiences for patients, family and staff dailyhave oversight of day-to-day operationscreate menus based on client needsimplement and standardize all culinary systems and procedures for hospitalevaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfactionoversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recoverycollaborate with clinical, food service and interdisciplinary teams to enhance the patient experienceperform tray assessments to ensure food quality and presentation and tray accuracydeliver high quality food servicemanages cash handling protocols & control procedures according to Sodexo policiesmentor, develop, and retain frontline staffdevelop and maintain client and customer relationships What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring a strong culinary background in a high-volume environmentstrong management skills and experiencemenu planning experience and a strong understanding of current culinary trendsthe ability to successfully lead, develop and train a teamability to handle change and maintain professionalism in changing environmentscreative and effective problem-solving and project management skillsproficient computer skills, highly organized, and detail-focuseda proven ability to set up processes, create efficiencies, and solve problems with little to no direction Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor's degree in a relevant field or equivalent work experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition