Must have extensive experience in Autodesk Inventor modeling.Proficiency/Experience with the Autodesk Inventor API is preferred.Strong skills in parametric modeling are required.Ability to create parts and assemblies based on previous standards drawings.Programming exposure using iLogic & VBAExperience in cloud native development (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.