Role - Ecommerce Manager - Instant Delivery
Contract: Full Time - Permanent
Workplace: On site
Location: Nottingham Support Office - NG90
Closing date: 30th December 2024
Recruitment Partner: Matthew Nelligan
About the role
The Instant Delivery Manager will report into the Head of Instant Delivery Manager and support in trading this unique delivery proposition working with our key partners. They will be responsible for driving the performance of the Instant Delivery proposition utilising trading levers to grow the business.
Our instant delivery team sits within the wider boots Digital team and are responsible for supporting the trading and management of the channel.
Responsibilities include:
Owning, driving, and managing the implementation of the instant delivery proposition working closely with our partners and Boots stakeholders to inspire best in class performance
Drive revenue growth through increased customer acquisition, conversion and growing range/inventory and awareness
Optimising the range, building the promotional plan and working on development initiatives to improve the customer experience and expand the offering.
Owning the relationship with BMG and Boots marketing teams to build profile of channel and achieve funding targets
Building relationships and working with multiple internal and external stakeholders to drive the performance of instant delivery proposition across Boots channels and partner platforms.
Responsible for legal and safe trade of the categories on partner platforms while owning and reporting on the sales performance and KPI’s
Will be heavily involved in evolution of partner propositions and participate in project work to continuously improve the apps and capabilities
Line management of wider instant delivery team supporting with workload and development
What you’ll need to have
These are the essential skills or experience needed to succeed in this role.
Coming from a previous Category, eCommerce, or Trading role
Experience with same-day delivery platforms or third-party delivery providers is preferable but not essential
Understanding of online trading levers and performance marketing
Confident in using data and insights to drive performance and in building and delivering plans
Strong internal and external stakeholder management – confident engaging, influencing and holding to account peers, stakeholders and 3rd parties
Confident in Office systems including Excel, Outlook, PowerPoint & Word
Our benefits
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
What's next
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
If Selected one of our Talent Partners will be in touch to discuss next stages and talk through the Interview process
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.