**Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? LOCATION: Office located in East Petersburg, PA. Travel required to various practice sites within the LGHP footprint as needed. HOURS: Full Time (40 hours per week). Days (8am-4:30pm), start times flexible. No weekends or holidays. Summary: + Position Summary: Under the direction of the Director, the Manager is responsible for assessing, planning, and providing support to Care Management team members under his/her direction. Works closely with team in overseeing, coordinating, and directing the activities necessary in managing high risk high need patient populations across the care continuum. Establishes the overall clinical development, implementation and supervision of care management team members and services that are provided to our patients and families. + Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties: + Provides clinical oversight to the case management staff. Responsible for overseeing the daily operations of the team and coordination of department needs. + Oversees, coordinates and monitors all Care Management team clinical and non-clinical team activities to facilitate integrated proactive care coordination. + Assists the Director with time cards and benefit records; interviews, hiring, training, coaching and mentoring in coordinating case management activities across the continuum. + Assists clinical teams with ongoing processes and special projects. + Promotes individual and department development and assists staff in maintaining educational requirements. Supervises all clinical activities related to patient care, establishing standards of care and documentation of such. + Provides clinical guidance and assesses employee competency and maintains ongoing record of staffs’ performance and documentation including solicitation of input from others and completes department performance review processes. + Assists the Director with department budget needs. Maintains procedures and data quality monitoring plans and prepares reports. + Oversees staff activities to ensure compliance with regulatory and accrediting standards. + Monitors data quality and productivity. Works with the Director to set quality and productivity standards, reports, and takes corrective action where appropriate. + Participates in the building of systems and processes to most effectively manage healthcare consumer needs information systems, marketing, quality, and utilization management + Collects objective data with regard to the clinical performance, behavior and self-development of each staff member. + Other duties as assigned. Minimum Required Qualifications: + An RN or Social Worker is required for this role, with specific requirements being one of the following: + Current RN license, issued by the PA Board of Nursing iand Bachelor’s degree in Nursing BSN or a related health care degree OR Master’s degree in Social Work MSW from an accredited school or program. + Four 4 years of management experience in nursing, social work or related healthcare position. + Three 3 years of case management or practice experience. + Three 3 years of experience working with physicians, staff and executive staff. Preferred Qualifications + Certification in Case Management + Master’s degree + Five 5 years clinical hospital experience. + Three 3 years of experience with utilization management. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 246141