Manager Assertive Community Treatment Program for Adults - Days Location: WellSpan Philhaven, Lancaster, PA Schedule: Full Time Full time (80 hours biweekly) Weekdays, daytime hours On-call and occasional Saturdays General Summary Establishes, administers, and directs the Assertive Community Treatment Team, a self-contained clinical team which assumes responsibility for directly providing needed treatment, rehabilitation, and support services to identified patients with severe and persistent mental illnesses; supervises and evaluates staff performance to ensure service excellence and courteous, helpful, and respectful services to program consumers; and functions as a practicing clinician on the team. + Scheduling staff work hours to assure appropriate coverage for day, evening, weekend, and holiday shifts and on-call hours. + Lead the daily organizational staff meetings and treatment planning meetings. + Continuously evaluate the status of patients and do appropriate planning and coordination of treatment activities to ensure immediate attention to their needs. + Direct and coordinate the patient admission process and treatment, rehabilitation, and support services of the program in coordination with the psychiatrist. + Coordinate the admission process which involves scheduling the admission interview, developing and coordinating the initial assessment and initial treatment plan; assigning the most appropriate staff to the individual treatment team, and providing clinical supervision of the development of the comprehensive assessment and treatment plan. + Direct and coordinate, for each patient, the client-centered comprehensive assessment of psychiatric history, mental status, and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living; and family structure and relationships. + Participate in staff recruitment, interviewing, hiring, termination, work assignments, and orientation and performance supervision. + Develop and implement staff orientation and training schedule. + Develop and administer the ACT program budget in consultation with the CFO and Accountant assuring that the program budget runs with established parameters. + Supervise medical records management assuring maintenance of the medical record in compliance with agency policy, state regulations, and Medicaid payment requirements. + Train staff on medical record requirements. + Supervise individual staff for medical records mastery through regular review of patient assessments, treatment plans, and progress notes written by the staff. + Develop and facilitate quality improvement activities and reviews of the program in coordination with the Quality Improvement Director and LOC Director. + Develop and maintain program policies and procedures and revise as necessary. + Initiate and maintain professional and collaborative relationships with human service agencies and informal community resources, such as landlords and employers. + Participate in and conduct parts of the patient-centered comprehensive assessment. + Provide care coordination, including developing, writing, implementing, evaluating, and revising treatment goals, providing individual supportive therapy and symptom management, and supporting patients' families. + Provide direct clinical services to patients on an individual or group basis in the office or community settings to teach behavioral symptom-management techniques to assist patients to adapt to and cope with internal and external stresses. + Provide practical help and side-by-side coaching, problem-solving, training, and supervision to help patients obtain the necessities of daily living. Minimum Education: + Master's Degree in Clinical Social Work, Psychology or Human Service-Related Field Required Work Experience: + 3 years' experience in a professional mental/behavioral health setting required and + Demonstrated expertise in the use of de-escalation skills required and Driver's License Statement: Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management. Knowledge, Skills, and Abilities: + Professional level of knowledge of patient care assessment, treatment planning, and behavioral interventions. + Excellent human relations and oral/written communication skills. + Analytical abilities. + Ability to work under stress. + Knowledge of and ability in the care and handling of clients in at least the adult and older age group. Benefits Offered: + Comprehensive health benefits + Flexible spending and health savings accounts + Retirement savings plan + Paid time off (PTO) + Short-term disability + Education assistance + Financial education and support, including DailyPay + Wellness and Wellbeing programs + Caregiver support via Wellthy + Childcare referral service via Wellthy For additional details:Benefits & Incentives | WellSpan Careers (joinwellspan.org) (https://www.joinwellspan.org/benefits/) Apply Now You’re unique and you belong here. At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email atcareers@wellspan.org. We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us. WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.