You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express’ Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Audit NextGen, Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that:

Provides data-driven and technology-enabled assurance Delivers timely risk insights that are business-aware and forward-looking Supports our colleagues with experiences that prepare them to be enterprise leaders

Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers. 

We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment.

About the Internal Audit Group at American Express

Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.

We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

Role Objective:

The Manager Assistant will join the Internal Audit Group to support key growth, communication, and colleague initiatives across IT, Third Party, Cyber, Global Servicing Group, Retail Banking and US Consumer. 

Responsibilities: 

Provides project management support and coordination across a wide range of projects, supporting a diverse set of stakeholders including senior leaders. Audit capacity and resource management, including: Report on the capacity status (resources, schedule) Present to audit leaders on capacity status (i.e., resource/capacity challenges and solutions) Identify and coordinate annual plan & resource schedule changes when necessary Lead Colleague Initiatives for leader/team + participate in IAG Wide initiatives. Works with the leadership team to align organizational priorities, drive cross-functional strategic initiatives, and ensure delivery against goals, with an emphasis on setting the agenda to driving flawless execution. Develop materials for town halls, and communications for the team (reference the bullet the 2 below – note to include calibration/goal setting Assist in developing and delivering the strategic agenda including supporting capacity management, and budget.   Work in collaboration with the Executive Office on Department Wide Initiatives Ability to maintain confidentiality and discretion. Be a champion of the Internal Audit Group 

Minimum Qualifications:  

Highly motivated self-starter with ability to juggle multiple tasks, excellent organization skills and careful attention to detail with the ability to work autonomously and with highly sensitive and confidential material  Presentation/Excel background Strategic thinker who is Highly motivated, and a self starter Professional demeanor with strong communication skills, both verbal and written with demonstrated ability to remain calm under pressure and be flexible when faced with changing priorities  Proven ability to build relationships, collaborate across functions and band levels, manage stakeholders, influence decisions and drive results  Bachelor’s degree Hybrid role - Work in office for 3 days/week Preferred Qualifications

Experience working in or with the Internal Audit Group (Preferred Qualification) Project Management Professional (PMP) certification (Preferred Qualification)

 

Non-considerations for sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.