Manager - Business Analytics and Management

Austin, TX

About GlobalFoundries:

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Summary of Role:

Responsible for leading Customer Business Managers (CBM) as part of the extended foundry sales team.

Essential Responsibilities:

Responsible for leading Customer Business Managers (CBM) as part of the extended foundry sales team. This team is responsible for sales and client support from pre-order to order fulfillment through invoice in achievement of customer satisfaction. Manage CBM to develop and maintain client relationships for day-to-day business operations related to forecast, order and revenue fulfillment. Provide escalation path for customers to address fulfillment issues by enabling CBM to solve complex problems with long-term solutions. Liaise with territory Sales management to ensure CBM provide proactive sales support for the tactical horizon. Proactively report to the Director, Customer Business Management weekly forecast, revenue, and order fulfillment status. Provide business analytics reports for assigned territory to the Director, Customer Business Management and to leadership forums as needed. Drive organizational improvement efforts as outlined by the Director, Customer Business Management. Collaborate with other Manager, CBM and the Director, CBM on specialty projects as well as quarterly Key Performance Indicator, Management By Objective and Sales Incentive Plan measurement and scoring.

Supervises 7-10 subordinates- job titles: Principal Specialists Customer Business Management and Lead Customer Business Management

Other Responsibilities:

Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements, and programs.

Required Qualifications:

Education – Master's degree in Manufacturing Systems Engineering, Business Administration, a related field, or a foreign equivalentExperience – 2 years of post-baccalaureate experience in job offered or any engineering/marketing/supply chain related job titles.  Applicants must have 2 years of experience in the following: (1) Developing client relationships; (2) managing day-to-<lay business operations related to forecast, order, and revenue fulfillment; (3) Analyzing client forecast and order rates and aligning judged forecast inputs with Sales Ops to ensure internal forecast system accuracy; (4) Working on cross-functional teams for on-time order fulfillment from PO to supply to cash (DSO); and (5) applying knowledge of manufacture of products and product lines. Must possess experience in the semiconductor industry. 10% domestic travel for commercial meetings/quarterly reviews with customers.

For Awareness Only – the below is our Equal Opportunity Statement (2023) that Workday will automatically populate in every external job description.  The Hiring Manager only needs to provide the above pieces of information.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at usaccommodations@gf.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory.

All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law.

Expected Salary Range

Salary range: $146,750-$184,200/year

The exact Salary will be determined based on qualifications, experience and location.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at usaccommodations@gf.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 

 

An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. 

 

GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory. 

 

All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law