Job Description:
Position Purpose:
To lead and manage end-to-end finance operations, team performance, stakeholder engagement, and process improvement initiatives within a global shared services environment (Bangalore hub), ensuring delivery excellence across multiple financial processes.
Core Responsibilities:
Operational Management (40%)
Oversee E2E finance processes (S2P, O2C, R2R)
Ensure SLAs, metrics, and regulatory compliance
Lead transitions, migrations, and performance reporting
People Management (20%)
Lead, mentor, and manage a team (up to 30 FTEs)
Drive performance, development, and engagement
Foster inclusive, high-performing culture
Stakeholder Management (20%)
Build and maintain strong relationships with internal/external stakeholders
Provide timely escalation management and business support
Collaborate cross-functionally (Ops, IT, Compliance, HR)
Process Improvement & Transformation (20%)
Drive continuous improvement (Lean/Six Sigma/Automation)
Support ERP migrations, RPA/BI integration
Align with global process strategy and best practices
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