Bangalore, India
2 days ago
Manager Business Process Transactions

Job Description:

Position Purpose:
To lead and manage end-to-end finance operations, team performance, stakeholder engagement, and process improvement initiatives within a global shared services environment (Bangalore hub), ensuring delivery excellence across multiple financial processes.

Core Responsibilities:

Operational Management (40%)

Oversee E2E finance processes (S2P, O2C, R2R)

Ensure SLAs, metrics, and regulatory compliance

Lead transitions, migrations, and performance reporting

People Management (20%)

Lead, mentor, and manage a team (up to 30 FTEs)

Drive performance, development, and engagement

Foster inclusive, high-performing culture

Stakeholder Management (20%)

Build and maintain strong relationships with internal/external stakeholders

Provide timely escalation management and business support

Collaborate cross-functionally (Ops, IT, Compliance, HR)

Process Improvement & Transformation (20%)

Drive continuous improvement (Lean/Six Sigma/Automation)

Support ERP migrations, RPA/BI integration

Align with global process strategy and best practices

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