Analyzes, organizes and manages clinical and non-clinical operations of assigned areas. Full authority/oversight over daily operations and responsible for managing and overseeing the delivery of exceptional and compassionate care to all patients. Plans practice activities and schedules staff assignment to meet the needs of the practice and patient care requirements. Plans manpower and equipment requirements to meet the needs of the practice. Manages the selection, training, coaching, mentoring, development and evaluation of assigned staff. Assures that staff are competent in their job performance. Support/influence strategic initiatives and manage programs in identified service lines. Coordinates and ensures ease of patient flow. Ensures that legal and regulatory standards, as well as clinic and department policies and procedures are implemented and monitored. Ensures accurate and complete documentation records are kept by all practitioners. Compiles and submits reports on department activities as requested. Prepares practice budget recommendations and monitor and control practice operations within approved budget. Reviews capital needs for the practice. Submits recommendations in designated time frame. Contribute to and promote positive relationship between physicians, staff, patients, guests and local community. Address customer concerns, complaints and compliments. Follow up on patient complaints in a timely manner. Understands charge submission process to accurately work with physicians and coders. Oversees cash payments and assures payments are applied correctly. Maintains operational budget is maintained with +/- 5%. Prepares necessary variance report within establish time frames. Ensures HIPPA is followed and respects the confidentiality of patient information. Works collaboratively with all TMG Managers to reach organizational goals. Performs other duties as assigned.