The Manager Commercial Strategy & Business Operations is responsible for leading global, regional, and functional operational readiness change and integration focused on recent acquisitions, while ensuring a common approach to commercial, packaging and pricing processes across the enterprise with a focus on simplification. Other responsibilities include leading operational readiness activities for product divestitures and other go-to-market launches. The successful candidate will establish guidelines and processes enabled within TR’s system infrastructure to ensure strategic packaging and pricing revenue growth pathways for the business while ensuring a positive customer experience.
This role requires close collaboration with product, segment partners, product marketing, customer to cash, sales, marketing, technology, and finance areas. The successful candidate is required to react with speed and agility in our ever-evolving world and manage changing timelines, multiple priorities, deliverables, and uncertainty. Strong commercial thought leadership, business partnership, problem solving skills, and the capability to influence while building effective relationships across geographically disbursed teams is critical. This position resides in the Commercial Excellence organization and reports to the Director of Commercial Policy and Operational Readiness.
About the Role:
In this opportunity as Manager Commercial Strategy & Business Operations, you will:
Define and execute commercial, packaging, and pricing models and strategies, reviewing alignment to current TR Tech Stack with gaps and synergies documented
Map out short-term and long-term operational workflow including contracting, ordering, entitlement, billing, royalties, etc, addressing documented gaps and driving prioritization of operational activities
Assist with product/pricing model determination with focus on revenue optimization
Possess TR subject matter expertise on preferred commercial models and alignment within tech stack capabilities
Drive simplification and standardization mindset
Determine relevant stakeholders to involve in the end-to-end operational flow conversations
Work with team to determine if technology development will be required to support proposed operational model
Lead conversations in regards to existing customers - if/when to migrate to TR tech stack, if/when to migrate to product/pricing model, if/when to migrate to TR contracts, etc
Document Operational Readiness action items and hold team accountable to deliverables and timelines
About You:
You're a fit for the role of Manager Commercial Strategy & Business Operations if your background includes:
BA/BS degree required; advanced degree highly desirable
5-8+ years of progressively responsible experience in a similar role
Strong knowledge of commercial constructs, pricing methodologies, and packaging best practices
Strong project management skills related to planning and overseeing multiple projects simultaneously from the initial ideation through to completion, adhering to specified timelines and budget
Proven leadership of results-oriented virtual teams – requiring strong interpersonal skills and team player mindset, partnering with others to develop solutions
Ability to deploy influencing techniques to drive cross-functional alignment and change across broad audience
Strong communication and exceptional stakeholder management capabilities
Ability to work independently in a fast-paced environment of change, with strong organizational and time management skills
Proficient in use of MS Office Suite; SAP and Business Objects familiarity is beneficial
Knowledge of the TR products and customer landscape a plus
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What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.
Purpose-Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
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We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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