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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Manager position is part of the Regulatory Exam Lifecycle Management (RELM or ‘the Team’) in Global Risk and Compliance (‘GRC’).

 RELM supports the end-to-end lifecycle of US regulatory exams, ongoing supervision, and remediation of regulatory findings – responsibilities that are central to the safety and soundness of American Express. Within RELM, the Regulatory Risk Management (RRM) team focuses on exam readiness for novel and complex exams, leads the annual Regulatory Exam Control & Compliance process, delivers training, and performs data analysis to drive insights on exams and regulatory findings. RRM also manages RELM’s operational excellence and risk management-related efforts, reporting, and ad hoc projects.

How will you make an impact in this role?

The RELM Manager will be primarily responsible for managing governance-related activities for RELM including maintenance of policies, procedures and templates used across the team.  The Manager will also be responsible for developing and maintaining training materials both to onboard new RELM team members, and to train business partners on the exam and regulatory findings processes.  Lastly, the Manager will be responsible for various reporting and risk management-related deliverables including Control & Compliance ratings, Committee/Leadership reporting, and other ad hoc initiatives.  Key responsibilities will include: 

        Maintaining RELM policies, procedures, templates, and instruction guides.         Developing and maintaining training materials to onboard new RELM team members and train business partners on the exam and regulatory findings processes.         Assisting in the calculation and reporting of RELM’s Control & Compliance metrics Assisting in the preparation of reports around regulatory exams and findings, including reporting to the Compliance Risk Management Committee and GRC Leadership Supporting RRM in other risk-management related activities and ad hoc initiatives.

Minimum Qualifications

         High attention to detail, sense of follow-through, and accountability.           Highly collaborative, with ability to build relationships with internal stakeholders          Outstanding project management, organizational, and process/workflow skills. Ability to effectively manage multiple priorities and operate with minimal direction Strong written and interpersonal communication skills Good analytical skills with the ability to leverage data to communicate a message Adept with Microsoft Office suite, including ability to create effective PowerPoint presentations          Bachelor’s degree required, advanced degree a plus.

Preferred Qualifications

         Tableau and Archer experience a plus.          Prior experience with regulatory exams preferred.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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