Central, Hong Kong Island, Hong Kong
3 days ago
Manager Credit Card - Wealth & Personal Banking

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Within Wealth and Personal Banking, the Consumer Assets team is responsible for improving portfolio profitability and achieving growth objectives for all lending products in Asia-Pacific, including credit cards, personal loans, overdrafts and mortgages. Operating in several strategic markets across the region, the division is a key contributor to the profitability of the HSBC private wealth business.

We are currently seeking a high calibre professional to join our team as a Manager Credit Card.

Principal Responsibilities

Assist in formulation of card acquisition strategy to deepen market penetration and grow market shareDevelop marketing campaigns to boost up new cards intakes with clear proposition at a cost efficient manner Manage and liaise with acquisition channels to ensure marketing programs are smoothly executed and acquisition targets are on trackDrive customer journey enhancement with digitization and collaborate with other business units to develop superior end-to-end customer experience across channels and customer touchpoints Initiate delivery planning, PL forecast, requirement scoping, card scheme negotiation, risk clearance, product commercialization and coordination work with different stakeholders to ensure a smooth project delivery to achieve the business goalsSupport day-to-day business and operational tasks including cost control and monitoring, development of project proposal and management reports, liaison on customer enquiries and complaints etc.Work closely with Risk team on credit refinement and ensure regulatory requirements are met
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