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Within Wealth and Personal Banking, the Consumer Assets team is responsible for improving portfolio profitability and achieving growth objectives for all lending products in Asia-Pacific, including credit cards, personal loans, overdrafts and mortgages. Operating in several strategic markets across the region, the division is a key contributor to the profitability of the HSBC private wealth business.

We are currently seeking a high calibre professional to join our team as a Manager Credit Card.

Principal Responsibilities

Assist in formulation of card acquisition strategy to deepen market penetration and grow market shareDevelop marketing campaigns to boost up new cards intakes with clear proposition at a cost efficient manner Manage and liaise with acquisition channels to ensure marketing programs are smoothly executed and acquisition targets are on trackDrive customer journey enhancement with digitization and collaborate with other business units to develop superior end-to-end customer experience across channels and customer touchpoints Initiate delivery planning, PL forecast, requirement scoping, card scheme negotiation, risk clearance, product commercialization and coordination work with different stakeholders to ensure a smooth project delivery to achieve the business goalsSupport day-to-day business and operational tasks including cost control and monitoring, development of project proposal and management reports, liaison on customer enquiries and complaints etcWork closely with Risk team on credit refinement and ensure regulatory requirements are met Comply with all applicable regulations, rules, codes, guidelines, and standards set by regulators and the Bank, and carry out duties with high integrityAdhere to all established risk control guidelines, procedures, and measures and to mitigate the risksManage and growth lending products for Wealth Personal Banking to achieve business targetsProduct management of various lending productsDrive and implement strategic projects / initiatives to enhance / revamp the product features and process to increase market competitivenessWork with Channels, Operations and Underwriting on application flow and process for a customer centric journeyCollaborate with Risk team on credit refinement and ensure regulatory requirements are metMonitor the market dynamic and competitive activities to keep abreast of the product trends and customers’ expectationsIntegrate the market analysis and business forecast to develop the appropriate pricing strategy