**Description** **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. The New Product Development Team is a key team within the International Card Services Centre of Excellence, responsible for the development and delivery of a suite of solutions for all segments across the globe from Consumers and Small Business to Large Corporations. We are looking for a multi-faceted leader who can translate customer needs into best-in-class solutions and executable plans and drive delivery, across multiple teams, to bring these products to market. **How will you make an impact in this role?** The successful candidate will engage optimally at all levels and across numerous business units, functions to deliver key projects. In partnership with country delivery teams, this role will: + Build, own and drive E2E Project Plan and associated Governance including decision and update forums. + Drive required internal communication and governance + Run the core team with key internal partners with clearly defined roles and responsibilities. + Identify and translates conceptual business requirements into product features incorporating all edge cases and acceptance criteria. + Partner with Country and Central Product Management teams to define MVP features and curate backlog items. + Partner with Product and Engineering Teams to assess feasibility and partner to define the solution design + Provide detailed explanations of required CX associated with features to the platform CoE teams to inform solutions. + Partner with internal cross-functional collaborators (Marketing, Global Services Group, Risk, Fraud, Credit, Compliance, GCO/Legal, Technologies etc.) to ensure key dates are met. + Own, lead and aim to resolve issues and risks or raise to governance forums for the removal of obstacles. + Understand the detailed tasks required for project execution, to provide leadership and support for the relevant core team members. + Identify any gaps in proposed execution approach, recommend alternatives, highlight, and align with key partners. + Drive execution and implementation of the new capabilities ensuring they meet market needs, desired customer experience and adhere to local regulatory, compliance and risk requirements. + Drive integration and beta testing and ensure all go to market materials and training is in place for relevant internal teams. **Minimum Qualifications** + Strong Analytical Skills – ability to collect and analyse information for problem solving and definition of potential solutions. + Excellent Communications Skills – ability to communicate clearly and concisely in both written and verbal form to different audiences with varying backgrounds. + Proven ability to get results, work well with and influence different levels of the organisation and with customers and partners. + Proven track record of delivery in a matrix environment, dealing with multiple collaborators and driving project governance and partner management. + Personal Excellence – High degree of integrity, comfortable speaking up for what is right as well as reporting/raising risks and concerns. + Collaboration & Relationship Skills – strong relationship management and conflict resolution skills. Proven track record of positively collaborating with and influencing partners in a matrix environment to achieve outcomes without direct responsibility. + Comfortable challenging the status quo to drive alternate solutions and testing new ideas to meet customer needs. + Learns from mistakes and setbacks demonstrating resilience. + High Energy/Flexibility – Must be a highly motivated self-starter, flexible with working hours to accommodate multiple time zones. **Preferred Qualifications** + Experience of delivering via the SAFE Agile methodology. SAFE certification and Agile Product Owner certifications preferred + Experienced manager with knowledge of American Express products and business operations, Acquisition process and infrastructure knowledge of benefit. + Understanding of Amex platforms and their integrations with an understanding of how APIs work. **Qualifications** We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: + Competitive base salaries + Bonus incentives + Support for financial-well-being and retirement + Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + Generous paid parental leave policies (depending on your location) + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. **Job:** Product **Primary Location:** United Kingdom-East Sussex-Brighton **Other Locations:** United Kingdom-London-London **Schedule** Full-time **Req ID:** 25003052