You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express National Bank (AENB) is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and savings products. AENB accounts for more than 60% of the overall company’s revenues and net income. AENB HQ drives the administration of programs and services provided by AENB, in partnership with the various businesses, functions and executive officers. The AENB COO Office also plays an enterprise role in driving greater consistency, effectiveness, and efficiency across the first line via its Strategic Planning, Control Management, Program Management, and Governance functions.

The Manager, Enterprise Affiliate Management (EAM) Governance & Strategy will be responsible for the creation and ongoing execution of an affiliate management center of excellence for American Express to ensure consistent adherence to the American Express Management Policy: Third Party Management (AEMP 10).

Responsibilities:

·         Develop and execute against a set of standards, procedures, and processes to drive consistency of affiliate management programs across American Express ensuring adherence to AEMP 10 and the Interagency Guidance on Third Party Relationships: Risk Management.

·         Own and set strategy for the Contract Management System that houses American Express’ affiliate agreement inventory.

·         Manage audit and exams from regulators, internal audit, and 2nd line testing functions, including project managing remediation efforts of any findings that may come from those.

·         Work with the Control Management team to define and manage controls within the Process Risk Self-Assessment (PRSA) program.

·         Work with affiliate management and outsourcing governance programs across the company to ensure consistent adherence to standards, procedures, processes, PRSAs, AEMP 10, and the Interagency Guidance on Third Party Relationships: Risk Management.

·         May be required to lead one or more Governance & Strategy Analysts.

Minimum Qualifications:

Proven ability to proactivity identify areas of potential risk and implement processes to control and mitigate that risk. Strong attention to detail and superior organizational and follow through skills. Ability to effectively work with colleagues across the company including within various affiliate management and outsourcing government teams, 2nd and 3rd lines of defense, regulators, and senior leaders across the globe. Proven ability to focus on innovation and process improvements. Proven ability to drive teams toward high productivity and sustained performance. Adapts well to and initiates change in the organization. Strong written and oral communication skills; good presentation skills with the ability to influence business leaders and partners and understand and communicate linkages across initiatives and disciplines.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.