PROPERTY PROFILE:
Seminole Casino Coconut Creek offers over 2,300 slot machines. Our casino also features 80 live Table Games, including Craps, Roulette, Blackjack, and more. For guests seeking a smoke-free environment, our Smoke-Free Pavilion is conveniently and directly accessible from the exterior. The Smoke-Free Pavilion offers almost 400 slots, a high-limit room with more than 50 premium machines, eight live Table Games, and its own Players Club, Cashier Cage, and bar. For a more elevated gaming experience, guests can visit our High Limit areas, featuring over 150 slots and a dozen live Table Games. Poker enthusiasts will appreciate Coco Poker, a private area with 30 tables offering live-action and tournament poker, catering to all skill levels. Coco Poker features tableside dining and a dedicated bar. The Sportsbook at Seminole Casino Coconut Creek brings legal sports betting just steps away from all your casino favorites. Whether you’re playing slots, Table Games, or dining out, you can easily place a bet at one of our kiosks or windows on a wide variety of sports. Seminole Casino Coconut Creek is not only South Florida’s hottest gaming destination, but also one of the best dining spots in the region. Our award-winning NYY Steak, voted as one of the top three casino restaurants in the USA by USA Today Readers’ Choice, is just one of our many dining options. We also feature Sorrisi, an Italian Restaurant, the New York-style 1st Street Deli, Nectar Lounge, Sunset Grill, and authentic Asian cuisine at The BŌL. Our outdoor concert venue, The Stage at Coco, presents a reimagined entertainment experience for up to 2,400 guests.
OUR COMMITMENT TO SERVICE:
Each visitor is our guest, just as you have a guest in your home. You take a certain level of pride when you have an invited guest in your home. You should take the same pride with every guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to every guest.
JOB SUMMARY:
Supervise and coordinate daily operations of the Shift Manager, Shift Supervisors and general maintenance mechanics and trades people on assigned shift, relative to corrective, emergency, and preventive maintenance projects.
ResponsibilitiesResponsibilities include, but are not limited to, the following:
Must adhere to the Seminole Tribe's Policies and Procedures. Over see the Facility Shift Manager and Shift Supervisors, assign jobs, and ensure timely completion of projects and insure we inspect what we expect. Perform routine field inspections on-site and at off-site locations.On-Call to respond to emergencies and outages.Prepare technical reports and maintain NIGC logbooks as required.Maintain and apply knowledge of applicable fire, health, safety and environmental standards, as well as relevant state, local, and national codes.React in a timely manner to emergency situations and act as on-call for emergencies.Coordinate Capital projects with appropriate department and vendors to ensure minimal guest interruption.Instruct and train Supervisors, and Inventory Controller as appropriate.Adhere to all Seminole Hard Rock Hotel & Casino’s Policies and Procedures.Maintain a clean, safe, hazard-free work environment within area of responsibility.Perform all other related and compatible duties as assigned, related and non-related.Promote positive employer/public relations at all times. Interact with internal departments as appropriate.
Supervisory Responsibilities
This job has supervisory responsibilities.
Responsible for staff development and training programs.Responsible for rewards and recognition programs to maximize employee engagement.Evaluates Team Members within department and delivers constructive feedback to employees in regard to performance.Determines recommendations for staffing (including interviewing and hiring) and scheduling (planning, assigning, and directing work) to meet business needs.Determines work procedures and expedites workflow.Responsible for employee performance (disciplining, coaching, counseling). Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Respond to service calls in efficient manner. Well-organized with the ability to prioritize in response to changing circumstances and function in a fast-paced environment.
Ability to work flexible schedules, including nights, weekends, and holidays as required.
EDUCATION AND/OR EXPERIENCE:
High school diploma, trade school certificate preferred. One (1) to three (3) years’ experience in commercial / industrial facilities maintenance preferred. One (1) to three (3) years’ experience in a casino environment. One (1) to three (3) years supervision of a maintenance crew. 5 to 10 years’ experience in the Commercial HVAC field and the ability to trouble shoot and assist with HVAC repairs when needed. Experience with Building Management Systems related to the control of the HVAC systems.
Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Casino Operations operating systems.
Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groups of managers, clients, guests, and the general public.Must have extensive knowledge of all Casino Operations.Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk and hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Prolonged period of walking, reaching, climbing and moving/carrying weight of up to 100 lbs.
WORK ENVIRONMENT:
Constant exposure to casino related environmental factors including, but not limited to crowds, secondhand smoke, and excessive noise. Intermittent time in office consisting of environmental factors typical in an indoor, climate-controlled office environment.
EMPLOYMENT PREFERENCE:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to other members of federally recognized Native American Tribes who meet the job requirements.
DISCLAIMER
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
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