Manager Finance Systems Operations Processing Job ID: 10648 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: Operations Processing Date Posted: Feb 20, 2025 Description JOB TITLE : Manager, Finance Systems - Operations Processing SALARY RANGE : $103,950 -$114,450 HAY POINTS : 5 88 DEPT/DIV : Financial Operations/Operations Processing SUPERVISOR : Deputy Director, Accounts Payable LOCATION : 333 West 34th Street HOURS OF WORK : 9:00 am - 5:30 pm (7 1/2 hours/day) DEADLINE : Open until filled This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. SUMMARY : The purpose of this position is to manage the continuous improvements and transaction processing for Accounts Payable including timely and accurate disbursement of payments and maintaining business processes that promote operational effectiveness on behalf of the MTA and its operating agencies. The Manager of Finance Systems, Operations Processing is responsible for managing team workload and resources in compliance with MTA goals and objectives and supervising, training, and developing team members. RESPONSIBILITIES : + Select, develop, and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential. + Manage team workload, resources, and schedules to deliver timely, quality accounts payable services. + Support the Deputy Director with day-to-day operations for the timely and accurate completion of work. + Manage timely data validation and maintenance of forms, account analysis and reconciliation processes on a monthly basis . + Use data analytics to optimize performance, increase efficiencies and cost effectiveness, and make strategically guided decisions. Perform business process analysis and identify corrective action plans to address root causes of issues impeding performance in critical business areas in Accounts Payable, i.e., fraudulent activities. + Manage Prompt Payment Process for Capital Payments and design enhanced business process for Operating Expenses. Will be responsible for analyzing data, identifying trends, and implementing strategies for improvement utilizing advanced Excel and Power BI or similar software applications. Provide the reporting metrics of the Prompt Payment results to Senior Management annually and on an ad-hoc basis as requested. + Assist with tracking and development of payment reporting metrics. + Analyze large amounts of data, forecast or predict certain outcomes to inform decision-making and planning. + Manage the business process to align data between utilized banking entity and PeopleSoft, to ensure accuracy, timeliness and validity of data. + Responsible for activities to improve the escheatment process. Working in conjunction with the Director Operations Processing, banking entity, agency personnel, Treasury, Bank Reconciliation and AP Payment Teams, the incumbent will undertake functions designed to minimize the volume of unclaimed funds. + Manage digital implementation of MTA All-Agency Travel & Expense process. This includes ensuring compliance with the All-Agency Travel Policy and Audit requirements. + Assist with cross-functional meetings and collaboration activities across multiple areas of Finance to ensure accurate and timely reporting and to minimize the risks and costs of having non-standard and / or customized business processes. + Develop and manage internal and external client relationships and provide effective customer service. + Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES + Working knowledge of PeopleSoft Financial Accounts Payable module or related database software to perform and support processing activities. + Ability to identify, prioritize, evaluate, resolve, and escalate complex problems promptly. + Familiarity with performance metrics and ability to meet identified targets. + Excellent time management skills and ability to manage individual and team assignments. + Ability to manage multiple tasks and activities simultaneously with adherence to deadlines. + Proficient in motivational techniques to enable staff to collaborate and unite to execute tasks. + Excellent oral and written communication skills + Strong interpersonal skills required with the ability to work and collaborate with all levels of management. + Strong team building skills that promote cooperation and communication among teams. + Characteristics that support being a self-starter, independent, highly motivated, and innovative. + Customer-oriented; seeks solutions that will provide value to the customer. + Excellent organizational and presentation skills. + Demonstrated ability to work in a high-profile, high-pressure environment effectively. + Demonstrated ability to communicate effectively with key internal and/or external stakeholders. + Must have strong managerial skillsets. + Demonstrated analytical capabilities and quantitative skills. + Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook. EDUCATION AND EXPERIENCE : Required: + Bachelor’s or Associate degree with relevant experience in Business, Accounting, Data Analytics/Computer Science. + Minimum 5 years of experience in the Finance and/or Accounts Payable area. + Prior supervisory or demonstrated leadership ability. Preferred: + Master’s degree in a related field. + Experience managing and monitoring employees. + Strong understanding and experience with performance metrics. + Working knowledge of service request management tools preferred. + Familiarity with the MTA’s policies and procedures. + Familiarity with the MTA’s collective bargaining procedures. OTHER INFORMATION: Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.