Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations Strategy

Management Level

Manager

Job Description & Summary

A career in our Advisory Acceleration Centre is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.

Consulting, Manager (Digital Operations - Financial Services)
Meaningful work you’ll be part of
As a Consulting Manager in PwC’s Financial Services Digital Operations practice, you’ll work as part of a team of problem solvers, helping to tackle complex business issues from strategy to execution. Key responsibilities include but are not limited to the following:
● Collaborate and contribute as a project team leader and as a team member to deliver complex financial services engagements spanning multiple sectors, including Banking, Capital Markets, Insurance, and Asset Management
● Work with leading financial services institutions to deliver significant programs in the areas of:
○ Digital transformation
○ Operational excellence
○ Customer & employee experience
○ Risk & compliance management
○ Payments transformation
○ Organizational transformation
○ Business case development
○ Execution planning & roadmap development
● Be part of a community of practitioners that are committed to building sustainable relationships with clients and continuously improving service offerings to be relevant in the market
● Engage with senior client stakeholders and be adept at leading cross-functional teams to identify issues & gaps, co-create solutions, and develop both strategic & tactical recommendations that will help clients deliver on their business objectives
● Collaborate across the PwC network to conduct research on leading & sound practices and build compelling insights
● Identify, qualify, and close opportunities to deliver services with new and existing clients
● Provide guidance and recommendations on project direction such as setting priority of work packages, resource allocation, and deliverable quality standards
● Participate in the development of practice thought leadership, and support business development efforts across the digital operations practice areas
● Actively mentor and coach team members and other junior resources within the Acceleration Center, including providing feedback and guidance on work performance
● Continue to advance skills, knowledge and network related to your area of specialization
 

Experiences and skills you’ll use to solve
● Relevant consulting experience with a top-tier consulting firms, or internal consulting divisions of major financial institutions
● 6-8 years of experience in the financial services sector (e.g. Banking, Capital Markets, Insurance, Asset Management) with expertise in one of the following competency areas: target operating model design, process design, change management, payments, operational risk management, customer experience
● Preferred MBA from tier-1 business school
● Proven experience in analyzing and solving complex business challenges that require cross-functional expertise
● Track record of managing large programs involving multiple workstreams and stakeholders
● Exposure to multiple financial services sectors would be preferred
● Excellent verbal and written communication skills, including developing PowerPoint presentations with an aptitude for compelling storytelling
● Sound working knowledge of digital and analytics capabilities & trends within financial services would be an asset
● Certifications in the areas of Lean, Six-sigma, and Agile would is a plus
●A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This purpose-led work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc.

Your Application to PwC

We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like.

The most connected firm through activity based working
With connectivity being a key enabler of our strategy, we’re striving to become the most connected firm - connected to the market, to our people and to each other. We’ve adopted Activity Based Working, empowering our people with the flexibility to choose the setting most suitable to accomplish their goals for the day. PwC professionals solve important problems by engaging in a diverse range of activities in our offices, from client sites and our homes, building connections with each other and our clients.

Putting the safety of our people and clients first
At this time, PwC does not require, but strongly encourages, full vaccination in order to access its offices. Some of our clients mathany require vaccination and other restrictions to be in place to access their premises. You may, therefore, be required to be vaccinated and comply with all other restrictions where applicable.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Administration, Business Performance Management, Business Process Analysis, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Data Modeling, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Finance Process Improvements, Finance Target Operating Model, Finance Transformation, Financial Accounting, Financial Budgeting, Financial Forecasting, Financial Internal Controls, Financial Management {+ 22 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date