PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION:
Drive the district profitability by meet or exceeding sales & profit targets; Coach Store Managers to drive commercial success and excel in customer service; Ensure proper execution of established policies, procedures, initiatives and directives for support franchise key stores to be the model store to elevate customers’ retail operation capability.
KEY RESPONSIBILITIES:
Drive Franchise stores’ sell-out LFL% growing
Daily/weekly/monthly business performance tracking Business analyze and action proposal Retail Ops KPI tracking and improving
Drive Franchise Key stores’ faultless operation execution
Implement adidas operation initiatives in Franchise stores Franchise Key stores’ staff profile regular review Franchise Key stores’ rostering regular review Franchise Key stores’ staff training tracking and following Franchise Key stores’ staff fulfill ratio tracking and reaction
Drive Franchise stores’ key offer merchandising execution
Monthly IA plan review and feedback Monthly IA drop review and on-filed checking Weekly replenishment tracking and feedback Manual allocation management
Strengthen contacting with customer branch
Franchise project regular workshop with customer (with customer branch) Quarterly workshop with Franchise store manager in region Regular contacting with customer branch company covering related topics
KPI’s
Store business KPI’s Image/consumers satisfaction KPI’s
KEY RELATIONSHIPS:
FRS HQ Visual Merchandising Retail Academy Business Planning Marketplace Management Account Sales Customer DOM / key store manager Finance SCM
Knowledge, Skills and Abilities:
Excellent organizational skills Strong management skills Excellent interpersonal/communication skills Results oriented Consumer service oriented Team player Able to multi-task
Requisite Education and Experience / Minimum Qualifications:
Minimum of 5 years’ experience in a retail multinational company Minimum 3 years’ experience in regional management University Degree or strong retail store management experience Be able to communicate in English