You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Overview:

He/she will be responsible for assisting the development and execution of an effective government relations strategy in support of the Company’s businesses in India, driving American Express’s engagement with policymakers and other stakeholders in the market. He/she will report to the Delhi based Director of Government Affairs- India and work very closely with, and directly support, the AEBC (American Express Banking Corp.) India CEO and other local business units and leaders in defining the Company’s position on policy matters with Government authorities & regulators.

Key Responsibilities:

Drive AXP’s engagement with policymakers and other key stakeholders in India to defend and promote the Company’s interests. Help build and maintain relationships that enable American Express to effectively engage the RBI’s Mumbai based Department of Payment & Settlement Systems (DPSS), Department of Supervision (DoS), Department of Regulation (DoR) etc. Advance the Company’s public policy and business priorities by developing and maintaining policy relationships with politically influential trade organizations and financial services advocates.  This includes ensuring effective AXP representation in the main trade bodies, including the Indian Banks Association based in Mumbai. Support business leaders’ participation in trade and industry bodies, including by improving the Company’s ability to monitor developments, influence and engage policymakers through these industry groups. Collaborate with industry associations, coalitions, and other organizations on shared legislative objectives. Maintain calendar of key events/conferences/meetings. Work with colleagues across the organization to support Amex’s participation and thought leadership, including pitching Amex India leadership and other experts and handling event sponsorships. Assist in the monitoring and reporting of developments in Indian national and regional policy related to payments and other areas that may impact American Express's business. Help develop policy positions on key issues, make them relevant and compelling to stakeholders by conducting research, preparing communication materials, attending/hosting events, etc. Provide counsel to business leaders on relevant policy issues. Help the Director represent Amex with key US-focused membership associations, including US India Strategic Partnership Forum, the US Consulate, US Trade Representative, and the US-India Business Council. Assist Director in driving strategy across the market to build stronger relationships with other key third parties who influence the policymaking process, including consumer groups, merchant groups and others related to payments and financial regulation. Especially those organizations based in Mumbai.

Skills and Experience:

Experience at mid- to senior level in a government agency, lobbying/PR agency, or in a corporate government affairs position. Deep understanding of Indian politics and public policy formulation. Ability to relate public policy issues to core business objectives. Track record of supporting and running effective advocacy campaigns to deliver changes in policy. Strong attention to detail, combined with excellent written and oral communications skills. Ability to deal effectively and confidently with senior levels of the Company and external stakeholders. Excellent organizational skills and ability to manage multiple priorities against tight deadlines. Team player capable of working with a diverse group of colleagues and internal business clients. High ethical standards and experience of working with confidential and sensitive information. Experience of financial regulation preferred, ideally related to payments.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.