North Bay, Ontario
3 days ago
Manager Home and Community Care – RN/RPN - Full-time
Description Position at VON Canada (Ontario)

Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE)
Program Name: Visiting Nursing
Number of Hours Bi-Weekly: 75
Work Schedule: Days
On Call: Yes
Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary:

The Manager Home and Community Care (HCC) RN/RPN provides professional and practice leadership to staff and is responsible for ensuring the provision of safe, effective quality client care within their program area(s). The position is accountable for working as part of an integrated Regional management team to ensure the successful execution of site operational goals and for managing the delivery of in-home client care services for Nova Scotia Home Support programs and/or community programs within Community Support Services, including, staff hiring, supervision and training, and team operations.

Key Responsibilities:

Directs and monitors the delivery of client care services and day-to-day functions and performance of front-line staff in accordance with current regulatory guidelines and VON policies, procedures andAssists staff, or completes risk assessments, investigations of issues, injuries, and reporting related to client or employeeMonitors performance related to funder expectations regularly and contributes to the development and implementation of quality improvement activities to achieve performance targets through monitoring of reportedGuides new employees through the orientation process and ensures all probationary reviews and stay interviews areApplies working knowledge of the relevant collective agreements and application of local labor rules in daily decision-makingParticipates in budget preparation, financial performanceCompletes or contributes to key performance indicators (KPI) and quality reports for internal and external stakeholders, conducting relevant analysis and ensuring timely submission, as required or requested.In collaboration with internal stakeholders, develops team procedures and guidelines to ensure best practices are met in the completion of all tasks orReceives and documents all employee, family, and client complaints or issues related to service delivery; engages other VON managers in resolving the issue or complaint and escalates, if required, to the appropriateEnsures occupational health and safety policies, programs, and activities are performed by staff, in compliance with VON’s health and safety policies and guidelines and the Occupational Health and SafetyCompletes risk assessments, and investigations of issues, incidents, or injuries asParticipates in local, regional, or national teams or committees as required such as Quality Care and Service, Joint Occupational Health and Safety, andAssesses and documents community needs and assists in developing business and funding proposals to meet emergingProvides support for department presentations andFacilitates front-line staff development and growth using a team approach and working in concert with the practice leaders and educators to facilitate excellent outcomes for quality care delivery, client service and provider safety, and service providerProvides service provider personnel with access to clinical advice, support, and clinical referenceParticipates in the on-call rotation, as neededAdditional responsibilities as assigned including in-home services as

Common Leadership Responsibilities:

Promotes the strategy of VON and its role as an integrated community care provider to all stakeholders andPrioritizes and ensures alignment of emerging opportunities in the community with the VON strategic plan.Provides leadership in navigating the requirements and complexities of unionized and non-unionizedCoaches, advises, motivates, and provides leadership to staff; creates a positive workplace for staff.Promotes the LEAN team management approach to ensure a common paradigm of management and discipline of managementEnsures there are mechanisms for all staff to come together to hear organizational news and to provide feedback on what is working and what is notEnsures the completion of performance development and learning plans for allPromotes common approaches to orientation, learning, motivating, recognizing, and supporting staff when achieving organizational goals; such as meeting or exceeding KPIs, meeting or exceedingProvides leadership and commitment to building client and family engagement and following Accreditation CanadaProvides leadership in the promotion of a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations, that KPIs related to safety are regularly reviewed by management, that appropriate investigations occur when needed, and plans to address issues are created and actedCompliant with the VON Safety Management System, including all Safe Work Practices and Procedures.Promotes work/life balance fostering professional excellence and personal fulfillment and health.Promotes the use of technology-based systems for the capture, transformation, and distribution ofAbides by all confidentiality and protection of personal information policies, regulations, and practices and ensures appropriate safeguards are in place in the

External and Internal Relationships:

Regularly liaises/communicates proactively and constructively with various members of the home and community care and clinical managementBuilds and sustains strategic relationships with current, new, and prospective VON partners, and communityDevelops effective internal relationships across departments to facilitate department objectives andInteracts with funder and partner organizations such as Ontario Health and Home and Community Care Support Services (HCCSS) in Ontario, Home and Community Care Health Authorities (Districts or Zones) in Nova Scotia, Ministries of Health and community health, social and service

Education, Designations and Experience:

Post-Secondary education in a relatedRegistered Nurse (RN) or Registered Practice Nurse (RPN) with current registration with CNOA minimum of 5 years experience in community health care and a minimum of 2 years experience managingExperience in community work and working with community partners in a collaborativeExperience engaging with municipal, provincial, and national external groups in a relatedExperience in negotiation, conflict management, financial management and working with staff andExperience working in a unionized environment is an asset

Skill Requirements:

Excellent critical thinking, assessment, and problem-solvingStrong attention to detail.Excellent verbal and written communicationProficient in using Microsoft Office software, including PowerPoint, Word, Excel, andDemonstrated ability to effectively structure daily work activities with minimalHigh level of organizational and interpersonalAble to work under pressure in a fast-paced environment while balancing competingThe ability to exercise innovation and identify opportunities by practicing LEAN principles and methodologies is an asset.Strong public relations and networking skills.Demonstrated skillsets in leadership, and teamAbility to accept and facilitate

Other:

Must have a personal vehicle or access to reliable transportation and possess both a current driver’s license and proof of vehicle insurance, ifA current and original copy of a satisfactory Criminal RecordsA Vulnerable Sector Search and/or a Child Abuse Registry Check may beWillingness to travel regularly during the day as well as periodically overnight(s) to support sites and attendThe ability to speak French is an asset in French DesignatedAvailable to work flexible hours.The use of Personal Protective Equipment (PPE) may be required

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements. 

VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at https://www.von.ca/en/accessibility for further details.

VON Canada is committed to embracing and celebrating equity, diversity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.

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