**Description** **PeaceHealth is seeking a Manager, Human Experience Education & Investment.** **This hybrid role is based at the Shared Services Center in Vancouver, Washington, with the ability to work remotely 1-2 days per week. Role consists of interstate travel (Washington, Oregon and Alaska) to support the Human Experience Team, Caregivers and programs up to 25% of total time.** This role is responsible for the management of the Education and Investment team, programs and offering. Assists with ensuring that departmental goals are achieved, timelines are met, and service excellence is provided in all aspects of work. Serves as the technical subject matter expert for the team. Delivers education and investment programs as needed in support of team. Responsible for partnering with Human Experience Consultants, clinical education, ambulatory education, learning technology and other stakeholder groups to strategize and implement high-level program initiatives from conceptualization to execution; driving sustainable programs that deliver desired performance objectives and outcomes; and long-term business value in support of PeaceHealth's Mission. Participates in designing, organizing, implementing, and evaluating Human Experience education programs that facilitate the professional growth, skill development, initial/ongoing competence, and improved performance of caregivers, leaders, and clinicians. Actively collaborates with other human experience team members, human resource partners, quality, patient safety and others on performance improvement activities to enhance caregiver experience, patient experience and safety, staff and leader competency and standards of care. **What you will enjoy:** + Influences and executes on overall PeaceHealth Education and Investment strategy and approach by intentional design to ensure fulfillment of organizational learning and investment objectives. Works closely with executive sponsors, cross-functional teams, and other to plan and develop scope, deliverables, required resources, work plan, budget, and timing of new initiatives as appropriate. + Serves as an active and positively contributing member of the Human Experience Leadership team. Works collaboratively with all roles within. + Oversees the delivery of all Education and Investment offering, to include virtual and in-person programs and products. Strategizes, implements, and facilitates consistent high quality program delivery to ensures achievement of learning program goals in alignment with organizational strategies and objectives. Delivers education and investment programs as needed. Ensures that, where indicated, Education and Investment programs and offerings comply with continuing education accreditation standards. Facilitates learning experiences within programs and other Human Experience offerings. Utilizes change management theory, standards of practice, and adult learning principles to design/plan, implement and elevate impact of Human Experience Education and Investment programs, product offerings and activities. Incorporates evidence-based practice and/or research findings into programs. + Purposefully hires, leads, and manages the Human Experience Education & Investment Team (Educators and Coordinators), as well as promotes and facilitates individual `professional development. + Oversees and delivers consistent, reliable and mission focused new caregiver orientation - PeaceHealth Orientation, across the system, on a bi-weekly cadence. + Collaborates within the Human Resources department and across our PeaceHealth system with Quality, Clinical Education, Medical Group Education, patient safety, Talent Acquisition, operational, leadership and others in refining Human Experience Education and Investment products and opportunities. + Develops and administers program assessment via audits and other evaluation tools to validate success of programs. Based on finding, recommends improvements or enhancements. + Creates, produces, and maintains executive level summary of Education and Investment strategic initiatives and performance. Reports program offerings, initiatives, and progress of such to local and system leadership. + In partnership with Marketing and Communications, creates and delivers internal communication to promote engagement in Education and Investment programs and product offerings, improve engagement and recognition. + Manages approved vendor product relationship, under approved contractual agreements. + Performs other duties as assigned. **Qualifications:** + Bachelor's Degree in Education, Business Administration or related field or equivalent knowledge and skills obtained through a combination of education, training, and experience. + Master's Degree or advanced training is preferred. + Minimum of 5 years of progressive responsibility in healthcare education, leadership development and training. + Minimum of 2 years of management experience. + Experience in adult learning theory, instructional design and needs assessment. + Healthcare and/or business project, program or change management experience preferred. + Prosci Change Practitioner certification or certification in change management, Lean, or Six Sigma preferred. **Additional skills:** + Ability to lead and manage a team and individual caregivers. + Ability to influence and lead programs/projects at all levels across the organization. + Ability to design and deliver impactful presentations to broad audiences. + Demonstrated leadership skills. + Exceptional leadership, time management, facilitation, and organizational skills. + Excellent communication skills (written and verbal); ability to influence and educate stakeholders and project team members. + Ability to successfully work with stakeholders to build credibility, establishing yourself as a trusted partner and advisor. + Outstanding working knowledge of change management principles and performance evaluation processes. + Proficiency in Microsoft applications include Excel, Word, PowerPoint, Teams, and others to successfully communicate and organize program work. **Department / Location Specific Notes** Position is based at the Shared Services Center in Vancouver, Washington, with the ability to work remotely 1-2 days per week. Role consists of interstate travel (Washington, Oregon and Alaska) to support the Human Experience Team, Caregivers and programs. Travel could be up to 25% of total time. **Working Conditions** + Consistently operates computer and other office equipment. + Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Sedentary work. + Predominantly operates in an office environment. + Some time spent on site in medical/hospital setting. + Ability to communicate and exchange accurate information. + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. The salary range for this job opening at PeaceHealth is $51.10 – $76.66. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (https://www.thecaregiver.org/wp-content/uploads/2017/05/PeaceHealth-Statement-of-Commitment-to-Diversity-and-Inclusion-vFINAL.pdf) . For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws. REQNUMBER: 98271