Job Title:

Manager I, B2B Sales

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for a Sales Manager to join our team. Today.

The future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales director, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!

You Have:

Minimum 3 years proven work experience in a sales leadership role (or similar)

Consistent track record of success with a passion for exceptional customer experience and driving team results

Must be well-versed in High Performance Selling methodologies

Results-driven, analytically proficient, strategically minded with an operational outlook

Excellent people management, leadership and coaching skills

Strong record of developing and retaining high potential employees

Ability to maximize revenue through best practices

Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment

Excellent verbal and written communication skills, both internally and externally

Highly organized with the ability to handle multiple priorities

Experience working with Salesforce.com or similar CRM preferred

Demonstrated ability to prioritize and multi-task in a time-sensitive environment

You Will:

Lead, develop and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction

Provide accurate weekly, monthly and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up-to-date

Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities

Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members

Analyze data, performance and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories

Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction

Act as a point of escalation for the client and respond in a timely manner to any issues

Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed

Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client

Work closely with client contact on reporting and forecasting

Ensure team alignment to achieve operating plan targets, sales targets and client performance targets (CPTs)

Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team

Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)

Ensure high level of professionalism during all interactions with team and client

Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met

Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience

Lead team to effectively influence buying/renewal process to achieve greater client satisfaction

Our Benefits/Perks:

Health Insurance with Dental Coverage for Employees – extended to two (2 dependents)

Paid Time off

Birthday Time Off

Bereavement Leave

Life Insurance

Group Personal Accident Program

Employee Assistance Program

Volunteer Time Off, paid time yearly to volunteer with an organisation of your choice.

Recognition programs

Wellness Incentive Program

Learning and Development Programs

Virtual First

Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. Also, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director

Location:

PHL Makati City - Ayala North Exchange

Language Requirements:

English (Required)

Time Type:

Full time

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