Job Title: Manager I Compliance - MY Job Description + Integrating Risk & Compliance considerations into relevant governance forums. + Identify monitor and report operational risks and controls and related key indicators. + Create action plans for any breakdown in the controls or in an event an incidents or near miss occurs. + Ensure that compliance considerations are included in the identification and monitoring of risks on an ongoing basis. + Periodic management attestation on the effective operation of the supplier’s risk and compliance policy and practices, this includes Annual Compliance attestation, annual contract checklist which are conducted/requested by the bank + Streamlining processes- Initiating change requests to define compliance norms pertaining to client mandates and around all changes. + Review the process vulnerabilities, provide guidance to quality teams to create & maintain FMEA's. + Perform random audits to as required to ensure that all staff are compliant to required or defined guidelines/policies + Oversee change management process by providing functional guidance to the change facilitator to obtain internal approvals and legal /clients signoffs. + Facilitate sharing of learning from matters such as incidents, process improvements and updates to policies and standards. + Consistently communicate the need and value of a mature risk environment to all levels of management(regular communications to the team) + Conducts due diligence assessments on both logical and physical security. Establish & execute control testing protocols to ensure relevant controls work the way they are defined. + Manage reviews to assess the service delivery control environment and evaluate adherence to client-identified contractual requirements and policies and standards. + Perform monthly control self-assessments to all LOB and there by track and assess residual risk movement and control effectiveness. + Set up processes to monitor and test compliance to complete all mandated checks & control across the delivery center. + Create and promote awareness of risk across the business through various activities/programs/sessions. + Ensure thorough and complete Integrity training and education in the unit - with zero tolerance of violations. + Establish and execute a robust methodology for monthly internal audits such as that cater to zero surprises in all internal & external audits. Location: MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40 Language Requirements: Time Type: Full time2025-02-28 **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**