Role Proficiency:

Ensure successful execution and completion of small to medium complex business projects as important for the organization.

Outcomes:

Design and execute small to medium complex business projects Work independently with cross functional teams to gather and analyse information and recommend solutions Identify tools and methodologies to solve business challenger within the organization or with clients Define relevant KPIs and design reporting formats to track the KPIs Identify partnership opportunities for the benefit of the organization Develop and maintain performance reports and consult with management about format distribution and purpose Review management reports and make specific suggestions recommendations actions based on the report Perform research and study of specific work problems and procedures related to UST clients or internal stakeholders and provide solution recommendations to managers Recognize and maintain confidential information

Measures of Outcomes:

# of Project implementations Quality of research and analysis # of tools and methodologies identified # of partners identified # of KPIs and reporting formats defined

Outputs Expected:

Operations:

Collect and analyze information on specific business problems or procedures
recommend and develop solutions
as required Review management reports and make specific suggestions
recommendations actions based on the report

Project/ Schedule Management:

Plan and manage small to medium complex business projects as defined within UST Identify risks and mitigation strategies and implement the same to manage simple
small projects/ modules Identify options to Fast track the schedule and plan to implement the same Estimate the work
plan and track the activities closely and report the progress on a regular basis

Team Management:

Provide feedback and enable the team to perform independently and grow

Skill Examples:

Strong analytical and problem solving skills Must be a self-starter and quick learner Ability to work in a team environment Strong written and oral communication skills Ability to handle pressure and setbacks Adaptability Ability to meet deadlines and manage multiple priorities

Knowledge Examples:

PMP certification or UST internal equivalent certification Good understanding of IT industry Experience with MS Word Excel PowerPoint and MS Visio. MS Project

Additional Comments:

Technical Management Role Maintain, drive, supervise and implement robust technical standards, systems and processes.