Are you…

Interested in working for an international and diverse company?

Interested in developing your career in a leading Printing, Coding and Marking industry?

Interested in working for a company that is dedicated to sustainability?

If so, read on!

It’s likely you have purchased or used a product touched by Videojet Technologies this week. From freshness dating to track and trace coding, our technologies help ensure products sold across the globe, in the food, beverage, pharmaceutical, and industrial marketplaces are authentic and safe for consumers to use.

We recognize that people come with a wealth of experience and talent.  Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. 

Hi,

We are currently seeking a “Manager Consumable Sales and Service” to join our team in KOLKATA (Area covered central & Southern part of West Bengal, Bihar & Jharkhand)

In this role, a typical day will look like:

Drive the Consumable sales and service for the region. Manage the team of service engineers to ensure high levels of service efficiency.

Primary Responsibilities:

Forecast and achieve revenue of consumable sales & Service businessLeading a team of Service Engineers for Quality service delivery (PM, FTFR, GWE, ART)Implement IB Sales and Service Excellence Strategy to drive sustainable growth in the regionForecasting Supplies, Parts, Service revenues & bookings, mentoring and controlling DSO, PSP and action plan implementationResponsible for Supplies Annual Contracts (ARCs) and continuously increase ARC coverage. This activity involves new ARCs and renewal.Sales of Annual Maintenance Contracts (AMCs) and continuously increase of service contract coverage. This activity involves renewal, warranty conversion, upgrading and sales of contracts.Analyse the hits and misses to work on action plans and countermeasuresExecution of P.O. from customer and related follow up – internal & externalCo-ordinate with customer in case of issues related to order execution and payment. Meet & keep in touch with customers to understand current satisfaction level and any new business opportunities. Ensure maximum retention of customersFocus towards regaining lost customers by promoting win - win solutionMotivating and leading the team members to achieve KPI; undertake their performance appraisal; monitor & coach themWork with team on potential mapping and accordingly chart out action plans for their career development. Mentoring and grooming the team for future growthDrive optimal utilization of service team to strike best in class service to customers while driving work life balance for the team

Key Competencies

Selling Skills & Target DrivenAnalytical Skill and negotiation skills – the ability to understand customer needs, and analyse competitionProductivity improvement – the ability to organize work and operational efficiencyPlanning and forecasting- To be organized and be methodical in handling responsibilities and to ensure that accurate and immediate follow-up is done, to respond quickly to needs of the market, and be alert to situations that may be problem-causingLeadership skills - the ability to persuade front line team to achieve the targets set for them. Field visits along with S.E.’s, driving team for Service Quality & Service Contracts, Service leads & escalationOrganization Development – the ability to organize work with clear accountabilities and operational efficiency. Lead by example - Has to be a team leader, highly efficient, and motivating, and able to develop successive leaders from the teamHaving technical acumen to understand the service need of the customers and do effective communication with the technical team for arranging desired support

The essential requirements of the job include:

Education – Engineering GraduateWork experience - Minimum of 8 years of experience in an Indian or a multi-national company with experience in sales or service, preferably in coding industryMust have good communication (verbal and written) skills & proficiency in EnglishAbility to work independently to achieve targets

At Videojet Technologies, a Veralto Company, safeguarding food, medicine, and essentials is what we do, because everyone, everywhere has a right to know that the food, medicines, and packaged goods they rely on are safe. This is where Videojet Technologies, a global leader in product identification, provides innovative coding and marking solutions that helps customers ensure product safety and improve their productivity.

Videojet is proud to be a Product Quality & Innovation company in Veralto (NYSE: VLTO).  Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today.  Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.