Manager II, Supply Chain
WestRock Company
Job Purpose:
The purpose of this role is to drive supply chain excellence in the form of increased customer service at the lowest cost to serve. The Manager will be empowered to meet the goals set forth by the Supply Chain organization. It is an ideal position for an individual who values ownership and aspires to help lead a team in pursuit of reaching and exceeding departmental and divisional goals.
Job Description:
In addition to their mill responsibilities, the Manager will have responsibility for providing front-line mentoring for team members with special attention on communication, system training, process training, schedule/trimming review, and problem solving. The Manager is accountable for production planning processes and problem solving as an operational subject matter expert.
The Manager will ensure the workload is balanced across all team members so that work is completed in a timely manner. They will coordinate team activities and ensure on-time completion. They will give feedback for individual development meetings and annual performance evaluations as well as provide coaching to team members.
Key Priorities:
* Lead supply chain team by exhibiting all Smurfit Westrock values
* Manage assigned mills and provide mentorship for team members
* Partner with mill leadership stakeholders to support mill optimization and cost take out initiatives
* Drive team to achieve supply chain goals, objectives, and transformation initiatives
* Establish best practices for the team by building documented and effective processes (SOP\u2019s)
* Own on-boarding and/or training for employees
* Coach and mentor all team members for growth and development
* Actively participate in the development of new team members. Serve as a mentor and coordinate integration in their new role
* Improve team environment by helping to create an engaging culture (within team and between departments)
* Support all team members through daily activities and roadblocks as they arise
* Assist in identifying and providing assistance where needed for Cost Take Out or Continuous Improvement projects
* Monitor Key Process Indicator (KPI) metrics; Recognize and drive improvement opportunities
* Employ data-based decisions when problem solving
* Support in the transformation of systems and standard processes
* Other duties and responsibilities as assigned
Education/Work Experience: Bachelor\u2019s degree required. Supply Chain, Logistics, Customer Service and/or Manufacturing experience is mandatory. Previous experience working in a highly complex environment is desirable.
Desired Skills/Competencies:
* Professional and articulate communication (written and verbal)
* Effective listening and the ability to respond positively to coaching
* Proven advocate for providing excellent levels of service for external and internal customers
* Sound judgement and decision-making in a fast-paced environment
* Provides organizational and administrative excellence
* Acts as an agent for change and continuous improvement
* Has a demonstrated ability to positively work in a team/complex environment
* Self-motivated with a positive can-do attitude
* Work well under pressure; possesses the ability to handle multiple tasks simultaneously
* Has the ability to participate in or lead project teams
* Demonstrated analytical/problem solving ability
* Competent with Microsoft Office and order management systems. Strong excel skills are preferred
* Ability to quickly learn multiple systems
* Upward potential including future roles in the Supply Chain organization
* Employs Lean Six Sigma problem solving methodologies to solve problems (A3, DMAIC, and/or Kaizen)
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward.
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.
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