Overview:

This HR Field & Operations Manager III role will be the HR partner for the central region contract logistics warehouse sites. This position will have broad responsibility by working closely with managers and employees to solve concerns, manage employee and labor relations, deploy HR programs, policies, and serve as the HR ambassador for assigned locations.  It is a business-facing role and heavily execution oriented. This position will foster partnerships across the region to deliver value added service to management and employees that reflect the business objectives of the organization.

Responsibilities:

Key Duties / Accountabilities:

This position is responsible for, but not limited to, the following:

Talent Management: 

Partners with site leadership on staffing needs and workforce planning.  Manage recruiting efforts and coordinates all stages of the hiring process for region and supports recruiting strategies to attract and retain top talent. Leads talent reviews, succession management, organizational design, job design and leveling, leadership development, merit planning process and resource needs.

Employee Relations: 

Manage core human resource processes including labor and employee relations, compensation, benefits, and employee changes. Provides support and guidance to management when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, disciplinary actions, improvement plans and and terminations. Leads initiatives to foster positive employee relations, an engaged workforce, a positive culture, and effective communication throughout the warehouse by working collaboratively with leaders and hourly employees. Supports performance programs and initiatives that provide internal development opportunities for employees such as PMT, individual development plans, and succession plans. Provide counsel to field operations issues related to employee discipline and reviews, and make recommendations on Corrective Actions, PIPs, termination decisions; provide follow-up as necessary. Investigates allegations of wrongdoing, responds to employee complaints, researching issues, and managing Hotline calls and responses.  Partners effectively with the HR team, recruiters, CLS leadership, and corporate legal counsel.

Compliance Management: 

Knowledge of federal, state and local labor laws including wage, meal & rest breaks, time keeping standards, mandatory training, employee documentation. Audit and provide coaching guidance to warehouse leaders and teams. Understanding of leave of absence, Workers’ Compensation and related time off practiced. Provides guidance on the application and interpretation to managers and employees on policies and applied practices.  Supports the communication and administration of company programs and policies. Maintains knowledge of trends, best practices, regulatory changes, human resources, talent management, and employment law.

Other Duties:

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.  It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described. 

              Typical problems and decisions required

Workload priorities - Understanding business and process needs to develop correct priorities Travel required to local and non-local sites (up to 50%-75%) 

               Communication

Employees Hiring Managers APLL CLS Leadership Human Resources team Providers/3rd party vendors 

              Scope / Budget Accountability

Immediate Manager/Supervisor - Senior Manager, HR Operations and Business Services Direct Reports - HR Generalist Key Peers - HR Managers, HR Ops, GHRIT, Benefits, CLS leadership, Legal

Qualifications:

Education

Bachelor’s degree or equivalent combination of work experience and education SPHR/PHR certification preferred

Preferred Experiences

More than 10 years of HR business partner experience  Previous multi-site experience High Level of oral and written communication skills Ability to prioritize tasks and to delegate them when appropriate Extensive knowledge and experience in compliance and policies  Experience with supporting all levels of the organization including executive, managerial, professional administrative and non-exempt Demonstrate the ability to be both strategic and tactical Demonstrated effective use of technology and proficiency with various HR systems and Microsoft office suite applications Preferred industry specific knowledge in 3PL / Supply Chain Org

Competencies

Strategic and Commercial thinking Attracting and developing talent Driving People Performance  Working & Managing as a Team  Judgment & Decision Making  Innovation & Continuous Improvement  Operational Excellence  Business & Technical Skills Customer Driven  Building Relationships & Networks  Communicating & Influencing Others Ethics & Integrity

The typical starting salary range for this position is: $100,940 - $127,500.

The actual salary offer will take into account multiple factors including skills, experience, education and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits.

Candidates are eligible for the following benefits: 
 
• PTO 
• 6 days sick time
• 9 paid holidays
• 1 paid "Personal Holiday"
• Company Bonus Plan
• 401(K) SAVE Plan
• Annual Fixed Contribution
• Medical, Dental, Vision, and Life & Disability coverage
• Voluntary Benefits
• Accident/Critical Illness/Hospital Indemnity Benefits
• Tuition reimbursement and student loan assistance
• Employee Assistance Program (EAP)
• Health Savings Account (HSA) with employer funding and wellness incentives
• Flexible Spending Account (FSA)
• Employee Referral Program