Job Description:

SAP Basis L3 Engineer with HANA 

 
Job Description: 

We are looking for professionals with SAP Basis experience to support DXC's global customer base. Professionals with either Database Administration experience or OS Administration experience will also be considered. 

Successful candidates will be part of a team providing world class IT support and services to our customers. They will have the opportunity to interact and work with highly competent and motivated individuals to provide value added IT services which will embody DXC's value proposition. 

As a SAP Basis Support Specialist, your responsibilities will include: 

  - Providing service delivery to the required service levels 

  - Providing reactive support for customers of the service, and to introduce measures to reduce reactive work. 

  - Providing proactive support, through effective capacity planning and change management. 

  - Handling escalations from customers/other teams, about technical issues. 

  - Configuration and administration of large scale global and regional SAP systems. 

  - Plan, execute and follow up SAP projects under your responsibility 

 Communication/language skills 

Capacity to communicate information within the team effectively  

Attention to detail and strong interpersonal, communication, training and organizational skills required as well as the ability to work effectively in a team  

Ability to make effective and excellent interpersonal and customer relations  

Must have a strong customer service orientation  

Good verbal and written English communication skills 

TECHNICAL SKILLS 

  - At least 7 years of hands-on experience in SAP Basis Administration, with 1 year HANA Administration , Database Administration or OS Administration 

  - Strong troubleshooting, analytical, problem- solving, and conceptual skills 

  - OS DB Migration Experience in public clouds, SAP RISE Experience  

  - Knowledge of public clouds like Azure, AWS, GCP is must 

  - S4 Hana Conversion, S4 Hana upgrades, SAP NetWeaver upgrades 

  - Client Copies, Shell copy, TMS configuration 

  - Strong customer focus and management of client expectations 

  - Excellent oral and written communication skills 

  - Excellent teamwork skills 

  - Can work with minimum supervision. 

Candidates with the following skills will be at an added advantage: 

  - SAP Basis experience on release 4.6 and above 

  - SAP experience on any of the following NetWeaver technologies: 

     - SAP Basis Netweaver Administration 

     - Business Warehouse / Business Intelligence 

     - Enterprise Portal Administration/ SAP Workplace 

     - SAP Exchange Infrastructure (SAP PI) Administration / SAP Business Connector 

     - SAP J2EE 7.0, 7.1 & 7.2 CE, 7.3 and higher 

SAP Solution Manager operations (MOPZ,RCA, Managed system configurations) 

Trex Administration  

Hands-on experience with Oracle release upgrade as well as fix pack upgrades 

Oracle Administration tasks like backup, restore/recovery, data file management. 

Required Knowledge 

Educational background: University degree (Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems etc.) or equivalent experience in IT or relevant business area. 

Good understanding of ITIL, Service standard processes (certification preferred) 

Pre-screen questions 

How many years of experience do you have in SAP Basis Administration? 

Minimum 7 is mandate in SAP Basis administration 

How many years of Hands on experience you have in SAP HANA ? 

Minimum 1 Year Hands on experience is a must 

How many years of experience do you have in SAP Java Administration? 

At least 6 Months to 1 years’ experience is Mandate  

How many SAP upgrades have you completed?  What kinds? 

Minimum 1 upgrades – Release Upgrades/Ehp Upgrades 

Indicate the number of experience you have in leading a SAP tea 

Minimum 1 OS/DB Migration – on any public cloud 

Indicate the number of experience you have in leading a SAP team? 

Optional – 1 year 

Are you available for 24x7 rotational schedule? 

Yes – Mandatory 

Which OS You worked on? (Must HPUX/LINUX,AIX) 

Which DB you worked on ?(Must DB is Oracle & HANA) 

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