Bangalore, India
1 day ago
Manager Infrastruture Services

Job Description:

Job Description

Anchor/Lead to manage Cloud & Infrastructure Innovation Hub and any client visit who can lead and deliverResponsible for leading overall client visit , coordination and execution for respective location.Excellent communication skills and the ability to articulate wellDesirable Cloud & Infrastructure Offering Knowledge or good learning ability to enable better execution of client visits.Understand client needs and connect these with DXC capabilities, offerings and solutionsEvent planning for Hybrid Visits Physical/Virtual (including: travel arrangements, agenda planning, boardroom presentations, Townhall, Rewards and Recognition sessions, sightseeing, etc.) and Budget Management.Work closely with Client visit coordinators on hospitality, security access etc.Client Branding: High visibility of client brand materials (Banners, Posters, and Danglers etc.) on site.Responsible for creating a WOW client experience and making every single client’s visit a success.Partner with Communication to maintain the C&I Innovation Hub Brand to the latest. Create and publish visit specific co-branded collateral as required, for better bonding with the client environment.Understand client visit objectives, area of interest, customer challenges and plan visits accordinglyEnsure standardization for site visits includingEnsuring adherence to visit processEnsuring compliance to right usage of toolsEnsuring all the pre and post visit documents are maintainedMaintaining consistency in visits across organizationSuggest and lead improvement initiatives in visit management processTrain & internalize various stakeholders on visit management processes, usage of tools & templates in their respective domainMaintain visit repository, learning etc.Capture post visit feedback and communicate to relevant stake holders and ensure further follow upsEnsure all actions from the client visits are driven to completion and visit gets captured as per defined process.Work closely with Sales Executive/Account Executives/pursuit team to identify relevant leadership representation in line with messaging, solution and DXC capabilities.Develop/customize relevant marketing collaterals/branding and their mapping/customization for specific visit needs.Understanding and knowledge of each of DXC's Solutions and OfferingsResponsible for pre visit planning and preparing teams (including completion of briefing docs, agenda creation, conducting dry runs, etc.)Work with graphic designer to ensure that all collaterals adhere to the brand guidelinesShare visit collaterals with clients as required.Should be open to travel.

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