About This Role

                                                                                                         

We are looking for a passionate leader who thrives in a dynamic environment and has significant experience in the hardware installation of update projects. You have the opportunity to play a key role in the growth and future prospects of our After-Sales Services organization. As a creative and innovative individual, you will help us improve our efficiency and organizational capabilities. You value innovative ideas and know how to implement them proactively. Health, safety, and quality are fundamental values for you.

Your Challenge: We are looking for a manager known for their interpersonal skills, maturity, and ability to inspire and influence others. Passionate about technology and proud of a job well done, you will be involved in improving operational processes by finding simple and practical solutions, especially for the hardware installation of update projects. Among your responsibilities:

Supervise, coach, and motivate a team of installation specialists.Supervise, organize, and lead the team's activities.Plan daily workforce needs.Act as a champion of health and safety at work and ensure compliance with associated regulations and standards.Act as a change leader and coach employees by encouraging positive attitudes.Foster an engaged work environment where training, communication, and teamwork play a crucial role.Participate in special projects and continuous improvement committees.Lead project execution using an agile approach.Define assignments and workload for the service team and set priorities.Prepare the service budget and review proposal content.Monitor costs, progress, and work quality, and find appropriate solutions to problems.Develop standards and procedures that will serve as future guidelines.Set objectives and evaluate performance.Allocate resources and funds necessary for proposed tasks and activities.Manage various subcontractors used in several projects within our organization, including support for negotiation and contract evaluation, resource assignment, and supervision of work and standards compliance on site.

Your Profile:

University degree and between 5 to 8 years of experience, or an equivalent combination of education and experience;Demonstrated ability to lead and coordinate a group of employees.Bilingualism (French and English) required.The candidate must have excellent oral and written communication skills.Must be able to communicate project progress during management governance.Experience in subcontractor management (asset).

Your Strengths:

Organizational skills to track a high volume of projects.Ability to communicate with different levels of hierarchy within the business unit and with our clients.Flexibility and responsiveness to adapt to a constantly evolving environment with tight deadlines.Coaching abilities.Ability to stimulate performance.Team spirit.Principal change agent.

We are looking for candidates who enjoy working in a dynamic professional environment. People who are constantly seeking to improve themselves and who are proven leaders with excellent interpersonal skills. The successful candidate will work in an activity-based workspace offering different types of workspaces for both collaborative and individual work. It is an open environment with no assigned seats or desks.

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Position Type                       

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer 

CAE is an equal-opportunity employer committed to diversity, equity, and inclusion. As \"One CAE,\" we take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, Veteran status, age, or other legally protected characteristics.  

 

If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. If reasonable accommodation is needed to participate in the job application or interview process, please get in touch with us at rh-hr@cae.com.