The Manager Laboratory Core is responsible for leading daily operations of the Clinical Laboratory (Blood Bank, Chemistry, Coagulation, Hematology, Microbiology, Molecular and Urinalysis). S/he ensures lab services are best practices with focus on patients and cost containment that are implemented in an expeditious manner.
ResponsibilitiesOperations
* Monitors and reports on departmental goals and metrics.
* Participates in strategic decisions affecting laboratory operations.
* Participates in strategic decisions affecting the Core Laboratory.
* Participates in budget development.
* Collaborates with other departments to create systems and resolve issues that impact patient care delivery.
* Collaborates with other departments to resolve operational issues.
* Ensures lab services are focused on patients and cost containment.
* Collaborates with Pathology to resolve clinical issues.
* Builds and maintains provider and interdepartmental relationships.
Staff Management
* Builds relationships with resources within the health system.
* Trains, leads, coaches and mentors staff.
* Responsible for hiring, monitoring, coaching, and providing disciplinary action to staff.
* Performs employee evaluations.
* Oversees staff development.
Compliance/Safety
* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job-specific training in the specified time frame.
Developing a Positive Culture
Actively engages in creating and sustaining an NAH environment that is rooted in our Mission, Vision and Values, where colleagues love their work and are proud to work for Northern Arizona Healthcare.
* Demonstrates a sincere care for those on the team.
* Models NAH Values in making decisions and communicating them>
* Recognizes and rewards colleague behavior.
* Relentless focus on colleague and patient safety.
* Committed to continuous learning.
Establishing Collaborative Partnerships
Proactively establish internal collaborative relationships where silos are eliminated and partnerships and processes facilitate efficient and productive work.
* Proactively builds coalitions that removes barriers to solving problems, facilitates efficient and productive work, coordinates care to create an amazing experience for staff and patients, and achieves the strategic plan.
* Pursues innovation while accepting well designed failure.
* Embraces a system perspective.
200% Collective Accountability for Achieving Results
Leaders hold themselves and their colleagues accountable to achieve every target/result. They are committed to the leadership team and "own" every decision, and every result.
* Holds self and colleagues accountable to achieve every target/result.
* Commits to the NAH leadership team and have each other's back.
* Make no excuses; eliminate blame.
* Manage up and down.
Communication and Deployment
Ensures key information is communicated and understood by all colleagues on a timely basis, that colleague feedback is incorporated into decisions and standardized, repeatable processes are implemented "every, every, every" with intended results achieved.
* Ensures organizational knowledge and information is communicated effectively and on a timely basis.
* Commits to continuous improvement through consistent/continuous utilization of DMAIC and ADLI.
* Manages by fact.
* Commits to fully deploy standardized leadership practices and key initiatives, including huddle boards, shared governance, standard work for all positions, quarterly one-on-one meetings and DMAIC & ADLI thinking.
QualificationsEducation
Medical Laboratory Technologists with Bachelor of Science degree in Medical Technology or related science field- Required
Experience
Minimum of two years of clinical laboratory managerial experience- Required
Minimum of five years of clinical laboratory managerial experience- Preferred
Experience in Hematology, Chemistry, Blood Banking, Coagulation, Urinalysis, Serology, Immunology, and Microbiology- Required
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
Certification & Licensures
Certification as a CLS or MT by ASCP or equivalent- Required
Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader.
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