Cyberjaya, MY
28 days ago
Manager - Medical Underwriting Rules Maintenance

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

The team will be responsible for rule bases in respect of the Core Underwriting Rules and also help deliver Local Underwriting Rules to new Business Units as they onboard to the platform. They will also act as Level 2 SME support for local Business Units underwriting teams.

This role will lead the team’s activities and include the following:  

Develop, implement, and maintain FusionX rule base in new and existing markets. 

Collaborate with stakeholders to understand business needs and translate them into rule engine improvements. 

Collaborate with Business Units medical underwriters, IT professionals, and other stakeholders to optimize rule configurations.

Prepare and review business requirements with business units, clarify and confirm solution design and produce a development plan. 

Develop a clear and concise rulebase execution and testing plan i.e development progress update, test plan, create test scenarios and defect resolution. 

Ensure execution of development, testing and sign off are within the stipulated timelines and quality. 

Assist in producing documents including testing results. 

Provide technical expertise and guidance on underwriting rules and system capabilities. 

Monitor rule performance and make adjustments as needed to enhance underwriting efficiency. 

Analyze data to identify trends and opportunities for rule enhancements. 

Lead efforts to remove redundant or irrelevant questions from the underwriting process to streamline operations. 

Monitor and report on the impact of rule changes on underwriting efficiency and accuracy 

Job Requirements :

3-5 years of experience in life/health underwriting experience 

The ability to prepare clear business requirement documents and interpret them

Good knowledge of life and health products

Experience in projects and change management

Ability to create structure in ambiguous spaces

Confident use in advanced features of Microsoft Word/Excel/Access and preferably experience of Visio.

Team player & advocate team-based approach to working with the ability to be able to carry out research and working independently

Experience with the deployment of new technologies

Familiarity with data analytics / reporting tools an advantage

Effective coaching and mentoring skills including previous experience of delivering training

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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