**Working Title: Manager of Financial Integrity** **Job Class: State Program Administrator, Manager** **Agency: Department of Employment and Economic Development** + **Job ID** : 81095 + **Location** : St. Paul + **Telework Eligible** : Yes, may be eligible to telework up to four (4) days per week + **Full/Part Time** : Full-Time + **Regular/Temporary** : Unlimited + **Who May Apply** : Open to all qualified job seekers + **Date Posted** : 10/18/2024 + **Closing Date** : 11/12/2024 + **Hiring Agency/Seniority Unit** : Department of Employment & Economic Development / Managerial + **Division/Unit** : Paid Family & Medical Leave + **Work Shift/Work Hours** : Day Shift + **Days of Work** : Monday - Friday + **Travel Required** : No + **Salary Range:** $40.26 - $58.20 / hourly; $84,062 - $121,521 / annually + **Classified Status** : Classified + **Bargaining Unit/Union** : 220 - Manager/Unrepresented + **FLSA Status** : Exempt - Executive + Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. **About the Paid Leave Division:** Paid Leave is a new program launching in 2026. The program will provide partial wage replacement to Minnesota workers who are out of work due to a qualifying condition, such as a severe health condition that prevents them from working, or when they need time to care for a family member or a new child. We are building a program that will be easy for every Minnesotan to use. We are engaging the people who depend on us—workers, employers, caregivers, and insurers—to learn from them and build the program around their needs. We are using modern service delivery and product practices to deliver the program. The Paid Leave team has high standards and an unrelenting commitment to serving Minnesotans. It is a start-up environment without legacy systems or preconceived ways of working, so we have a unique opportunity to create human-centric processes and systems to deliver this new benefit to Minnesotans. **Position Purpose:** We’re seeking an experienced Manager to lead our Financial Integrity team. You’ll provide leadership and direction for Paid Leave payment services and employer services. The incumbent is responsible for process design, visibility, and overseeing the day-to-day activities of the payments process, ensuring on-time and accurate payments for approximately 7,000 unique payees weekly, amounting to $1.3 billion in annual payments. In addition, you’ll provide support to employers, including partnering with other agencies on employer exemptions to ensure accurate records and processing. **Operational Responsibilities:** + **On-Time Payments** : Active, daily management of payment processes to ensure accurate, on-time payments + **Reconciliation:** Active management of accounts to ensure daily balancing + **Transparent Operations** : Develop metrics, alerts, and reports to enhance process visibility, enabling quick problem-solving and remediation for any payment failures + **Employer Services** : Serve as the Paid Leave point of contact with other agencies to support employer premiums and employer exemptions + **Continuous Improvement** : Analyze themes or pain points in payment processes and recommend enhancements to policies, communication, processes, and systems + **Start-up Spirit** : We’re building our team from the ground up. You bring a founder’s mindset and are excited to iteratively build your processes and technology from scratch If you’re a leader passionate about execution excellence and making a difference in Minnesotan’s lives, we want to hear from you! This position is telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) eligible and is occasionally required to be on-site at the St. Paul office. Staff are provided with the tools and equipment to be successful in a virtual work environment and may telework from anywhere in Minnesota or a neighboring state. Please note, the telework policy could change with notice based on business needs. This posting may be used to fill multiple positions. **Minimum Qualifications** **Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.** **Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.** Four (4) years of experience* in a leadership position overseeing transactional payments processes at scale. Two (2) of those years must include direct people management experience, including performance management, coaching, mentoring, and developing staff. *Bachelor's degree in Public Policy, Business, Finance, Accounting, or other closely related field as determined by the agency may substitute one (1) year of experience; master’s degree substitutes for eighteen (18) months of experience Applicants that meet the above minimum qualification will be further evaluated on the following: + Experience designing new payment processes or improving existing payment processes + Ability to measure and meet operational service level agreements + Experience working with internal and external stakeholders + Ability to identify and solve root causes to eliminate reoccurring issues **Preferred Qualifications** + Knowledge of the principles and current concepts in payment operations and enabling technology, including Automated Clearing House (ACH) and debit cards + Experience with cash management and account reconciliation + Experience partnering with Product Managers to translate your vision into functional and technical requirements + Ability to develop a measurement plan with clear metrics and scorecards to accurately depict the health of your business processes and direct your attention to top priorities + Ability to work in a start-up environment where roles will evolve over time based on the needs of the organization Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures. **Additional Requirements** A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components: + Criminal Background Check + Employment Record Review (current and former State employees only) + Employment Reference Check + Conflict of Interview Review + Driver’s Record Check The Minnesota Department of Employment and Economic Development will not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S. AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.